Typical conflict situations in social work. Plans of practical classes in the academic discipline "Methods and technologies of social work Practical tasks in the specialty social work

1. What concept fits the definition of “The state of a society in which a significant part of its members, knowing about the existence of norms binding them, treats them negatively or indifferently”?

a) anarchy;

b) stagnation;

c) anomie.

2. What components, according to the point of view widespread in Russia, does social work combine (indicate all correct answers):

a) academic discipline;

b) structure;

d) type of practical activity;

3. Insert the missing words.

According to Russian specialists, in the narrow sense of the word, social work is ...., which helps people or organizations .... difficulties (personal, social and situational), but not only, and also to overcome them thanks to support, protection, correction, ..... In In a broad sense, social work can be defined as…. activities aimed at solving social problems ...., layers and groups, as well as creating conditions conducive to .... or improving people's ability to …. functioning.

a) rehabilitation;

b) realize;

c) recovery;

d) activity;

e) social;

e) individuals;

4. The category of psychological and pedagogical principles of social work includes:

a) humanism, justice, altruism;

b) historicism, social conditioning, social significance;

c) modality, empathy, attraction, trust.

5. Specify a match.

a) the principles of social work as a science;

b) principles of social work as a practical activity.

    determinism;

    reflection;

    social justice;

4) democracy;

    development;

6)Privacy.

6. A special way of understanding the feelings of another person, which consists in empathy with his emotional state, in penetration into his empathy, is defined as _________________.

7. Giving social workers a facilitating function is necessary to implement the principle:

a) democracy;

b) self-help;

c) confidentiality;

d) social justice.

8. Among the listed functions, select the one that does not apply to the functions of the state as a subject of social work:

a) social support of the client;

b) the revival of private charity;

c) social protection of the population.

9. "Case study" means literally:

a) a method for determining the degree of customer satisfaction;

b) incentive method;

c) case study method.

10. Which of the following principles does not apply to the principles of social policy?

a) the principle of social justice;

b) the principle of social partnership;

c) the principle of confidentiality;

d) the principle of individual social responsibility.

11.In the activities of a social work specialist, fundraising for the needs of a client is a type of:

a) mediation;

b) material assistance;

c) answers A and B are correct;

d) there is no correct answer.

12. To provide a specific type of service that meets the interests of the participants in the association, such an organizational and legal form of public associations can be created as:

a) social movement;

b) public organization;

c) body of public initiative;

d) public institution.

13. The educational assistance of a social work specialist differs from the educational activities of a teacher in that:

a) is determined not by educational standards, but by difficult life situation client;

b) is carried out not in an educational institution, but in a rehabilitation institution;

c) other forms of education are used;

d) other teaching methods are used.

14. An expression of an active employment policy is such a form of assistance as:

a) provision of information and intermediary services;

b) payment of unemployment benefits;

c) retraining of unemployed citizens;

d) all answers are correct.

15. On what issues is advisory assistance provided in institutions social services?

a) social and social and medical support for life;

b) psychological and pedagogical assistance;

c) social and legal protection;

d) all of the above.

16. On what principles is social service based in the Russian Federation:

1) targeting, 2) accessibility, 3) voluntariness, 4) humanity, 5) priority of providing social services minors who are in a difficult life situation; 6) confidentiality; 7) preventive orientation; 8) gratuitousness:

a) except for (3) and (5);

b) paragraphs (1), (2), (3), (4), (5), (6), (7);

c) paragraphs (1), (2), (4), (6), (7), (8);

d) paragraphs (2), (3), (4), (5).

17. What is anomie?

a) the state of a drunk person;

b) the state of society, when most of its members have a negative or neutral attitude towards existing values ​​and norms;

c) the condition of weakened pregnant women;

d) the condition of the disabled.

18. Who first founded the vocational school of social learning in France:

a) Mary Richmond

b) Jeannette Schwerin;

c) Alice Solomon;

d) Maria Gakheri.

19 .Types of assistance provided by a social educator:

a) mediation

b) material

c) psychological

d) educational

d) there is no correct answer

20. Types of assistance provided by a social work specialist:

a) mediation

b) material

c) psychological

d) educational

d) there is no correct answer

21. Types of help provided by the teacher:

a) mediation

b) material

c) psychological

d) educational

e) there is no correct answer.

22. The use of such a form of work as client patronage contributes to the implementation of the principle:

a) targeted approach;

b) accessibility;

c) all of the above.

23. One of the signs of everyday maladaptation of a person is: a) inability to self-service; b) deviations in behavior; c) lack of housing.

24. Charity means the provision by individuals or organizations of gratuitous assistance to needy people or social groups (strata) of the population.

a) in a broad sense;

b) in a narrow sense

25. The function of social work is:

a) diagnostic;

b) professional-preparatory;

c) medical; d) economic forecasting

26. The criterion of humanism is currently recognized as:

a) the good, the value of a person as a person;

b) a combination of morality and culture;

c) absolute freedom;

d) availability of humanitarian education

27. The ability to experience, empathize with another person is called:

a) observation;

b) insight;

c) empathy;

d) mindfulness

28. The system of actions aimed at restoring a person in rights, status, health, capacity is called:

a) social readaptation;

b) resocialization;

c) social rehabilitation;

d) reorganization

29. Elimination of causes, conditions, factors causing socially unfavorable deviations is:

a) rehabilitation;

b) social prevention;

c) social correction;

d) social protection

30. Work with specific deviations aimed at a person is:

a) social prevention;

b) social rehabilitation;

c) social correction;

d) identification

31. The term "tolerance" means:

a) hostility

b) tolerance;

c) stability;

d) exclusivity

32. The socio-economic methods of social work include:

a) the establishment of benefits, lump-sum benefits;

b) regulation;

c) informing;

d) punishment

33. The organizational and administrative methods of social work include:

a) normalization;

b) informing;

c) encouragement;

d) order

34. The psychological and pedagogical methods of social work include:

a) the method of criticism and self-criticism;

b) method of observation;

c) instruction

35. Social rehabilitation:

a) a system of measures aimed at restoring and compensating for impaired functions of a person's status;

b) activities for social and economic support;

c) a form of social protection of the population, aimed at maintaining decent living conditions;

d) protection from social risks through comprehensive assistance to a person from the state;

36. Methods used in practical social work:

a) methods of analysis and synthesis;

b) methods of scientific abstraction;

c) methods of induction and deduction;

d) socio-economic

37. Socio-economic methods used in the practice of social work:

a) introduction of a system of minimum social and economic guarantees;

b) rationing;

c) instruction;

d) modeling

38. What is social work at the macro level:

a) a set of measures to improve the human environment;

b) development of rules, norms of behavior;

in ) formation of state social policy ;

d) social work is not used at the macro level.

39 . What are the signs of a difficult life situation:

a) lack of means of subsistence;

b) the possibilities of normal social functioning are violated;

client's needs;

c) social actors cannot cope with the situation themselves;

d) customers need third-party support

40 . What problems of human life cause the need for social work:

a) a state of health that does not allow one to independently solve life problems;

b) lack of time and money to organize their leisure;

c) old age;

d) deviant behavior

41. What does targeted social assistance mean?:

a) rendering social assistance at home (addresses);

b) provision of inpatient care (at a specific address);

c) helping an individual or a group of individuals with similar problems;

d) the allocation of certain funds to a specific person.

42. What is the concept of customer centricism?:

a) full focus on the problems of a particular client;

b) recognition of the priority of the rights of the client in all cases that

do not contradict the interests of others and do not violate their rights;

c) comprehensive social assistance;

d) focusing all resources on solving one problem

43. What does social adaptation mean as a technology of social work:

a) assistance to a person in order to integrate him into society;

b) setting the boundaries of acceptable behavior for a person;

c) protection and restoration of human rights;

d) provision of social and medical services

44. Social rehabilitation as a type of social assistance implies:

a) restoration of the client's physical capabilities;

b) restoration of mental abilities of the client;

in ) restoration of the client's social opportunities ;

d) replenishment of the lost economic resources of the client

45. The general classification of levels of social work includes:

a) individual level;

b) the level of the workforce;

c) group level;

d) societal level

46. At the individual level, social assistance is provided, on the-

example, in cases:

a) if a person has become a victim of violence;

b) disability (disability);

c) alienation;

d) job loss.

47. On what basis is social work carried out in a group

level:

but ) when group members have a similar or common problem;

b) provided that the members of the group themselves cannot solve the problem;

c) in the event of a threat to the physical or mental health of one

to a member of the group;

d) if all members of the group agree to receive social assistance.

48. Situations of which social groups most often require the intervention of a social worker:

b) youth public organizations and movements;

c) street or yard teenage party;

d) peer groups in schools (classes at school)

49. Social work methods are classified:

a) in areas and forms of social work;

b) by the time of impact on the situation;

c) on objects of social work;

d) by subjects of social work

95. According to the objects of social work, methods are distinguished:

a) work in a team;

b) individual work;

c) social work with the group;

d) social work in the community (community).

50. The method of individual work includes:

a) care planning;

b) carrying out rehabilitation;

c) social therapy;

d) making a diagnosis

51. Group methods of social work include:

a) reflexology;

b) referentometry;

c) sociometry;

d) group discussion

52. To the list of methods of social work in the community(community)

include:

a) social diagnostics;

b) development of the system of territorial administration;

c) social forecasting;

d) modification of social behavior.

53. The use of life path research methods involves:

a) the study of individual development from birth to death;

b) paying special attention to critical periods in life;

c) analysis of life crises;

d) longitudinal studies

METHODOLOGICAL INSTRUCTIONS

option 1

Discipline:

Topic:

Target:

Time limit: 2 hours.

Didactic material:

Literature:

Working process

Applicable Documents

Induction training

Guidelines

Individual tasks

Solution of a practical problem

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

EXERCISE 1

Using the lecture material and the reference legal system "Consultant Plus" or "Referent Delta", determine on the basis of what legal acts the state implements social policy in relation to groups and strata in need of social protection, social assistance and support. Write your answer in the form of the following table:

Groups and strata in need of social protection, social assistance and support

(main social facilities)

Normative legal acts that determine the social policy of the state in relation to specific groups and strata in need of social protection, social assistance and support

disabled people

unemployed

participants of the Great Patriotic War and related persons

home front workers during the Great Patriotic War

single elderly people and families consisting of only pensioners (by age, disability and other reasons)

widows and mothers of military personnel who died in wars

former juvenile prisoners of fascism

persons subjected to political repression and subsequently rehabilitated

refugees and internally displaced persons

persons exposed to radiation due to the accident at the Chernobyl nuclear power plant, nuclear releases and nuclear tests

persons returning from places of detention, deprivation of liberty, special educational institutions

homeless persons

families with alcohol abusers, drug users

families with disabled children

families with orphans and children left without parental care

low income families

large families

families of underage parents

young families (including student families)

mothers on parental leave

pregnant women and nursing mothers

independently living graduates of orphanages and boarding schools (until they achieve financial independence and social maturity)

orphaned or left without parental care children

neglected children and teenagers

children and adolescents with deviant behavior

children who experience abuse and violence, who find themselves in conditions that threaten health and development

divorcing families

families with an unfavorable psychological microclimate, conflict relations, families where parents are psychologically untenable

persons with psychological difficulties, experiencing psychological stress, prone to suicidal acts

TASK 2

health status

old, retirement age

special situation of children

vagrancy, homelessness

test questions

  1. Specify the main subjects of social work
  2. Describe the federal level of regulation of social work
  3. Specify the main features of social work as an academic discipline

METHODOLOGICAL INSTRUCTIONS

on the implementation of practical work No. 1

option 2

Discipline: Theory and methodology of social work

Topic: The main directions of social work in the context of reforms in Russia

Target: Consolidation and systematization of the received theoretical knowledge about the elements of the social sphere and the main directions of the social policy of the state, the formation and development of practical skills and abilities of students in the process of working with the norms of the current legislation of the Russian Federation, the development of logical and analytical thinking of students.

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

EXERCISE 1

Using the legal reference system "Consultant Plus" or "Referent Delta" determine regulations regulating various levels of social work (at least 3 for each level) and fill in the following table:

Social work level

Regulations

What issues are covered

Federal level

Sample:

The main directions of the state youth policy in the Russian Federation, approved by the Decree of the Armed Forces of the Russian Federation of 03.06.1993 No. 5090-1

They contain conceptual provisions on the basis of which the state youth policy in the Russian Federation is formed and implemented. The goals and principles of such a policy are common to all levels of government and government. The implementation of measures in the field of state youth policy in Russia is carried out by state authorities and management on the basis of the regulations and programs adopted for the development of these Guidelines in accordance with the competence of these bodies.

Regional level

Municipal level

Local level

TASK 2

Distribute the listed objects of social work in the rows of the table:

Persons returning from places of deprivation of liberty; neglected children; families with orphans in care; persons prone to suicidal acts; families with disabled children; forced migrants; children left without parental care; children experiencing abuse and violence; lonely elderly people; disabled citizens; rehabilitated persons; divorcing families; large families; children with psychological difficulties; nursing mothers; widows and mothers of servicemen who died during the Great Patriotic War and in peacetime; persons without a fixed place of residence; persons exposed to radiation as a result of the accident at the Chernobyl nuclear power plant; home front workers during the Great Patriotic War; families with unfavorable psychological microclimate; children and adolescents with deviant behavior; orphaned children; families consisting of pensioners alone; young families; low-income families; incomplete families; pregnant women; refugees; family members of persons subjected to political repressions; participants of the Great Patriotic War; families of minor parents; families with alcohol abusers, drug users; underage prisoners of fascist camps.

Grounds for classifying objects of social work

Groups of the population that found themselves in a difficult life situation

health status

service and work in extreme social conditions

old, retirement age

deviant behavior in its various forms and types

difficult, unfavorable situation of various categories of families

special situation of children

vagrancy, homelessness

position of women in the prenatal and postnatal state

legal (and therefore social) status of persons subjected to political repression and subsequently rehabilitated

Test questions:

  1. Specify the main objects of social work
  2. Describe the municipal level of social work
  3. Specify the features of social work as a type of professional activity

Preview:

METHODOLOGICAL INSTRUCTIONS

on the implementation of practical work No. 2

Discipline: Theory and methodology of social work

Topic: Technological process of social work

Target: Consolidation and systematization of the received theoretical knowledge about the technological process of social work, the formation and development of practical skills and abilities of students in the process of working with the norms of the current legislation of the Russian Federation, the development of logical and analytical thinking of students.

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

EXERCISE 1

Natalia is 52 years old. Pre-retirement age. She became a widow three years ago. She has two student daughters and an elderly mother. The publishing house where she works has closed. It is difficult to find a job at her age, she has only one specialty, and even that one is not very popular - the editor. But Natalia is a determined woman. She set a goal for herself: to find a job. However, she understands that in order to achieve this goal, it is necessary to develop a specific plan of action, divided into certain stages.

She offers the following detailed plan:

1. Criteria for choosing a job.

Natalia doesn't want to get any job. She needs a job that meets certain criteria.

2. Resume.

In order to offer herself on the labor market, she must prepare a resume that would meet all standards and would contain and emphasize those features of Natalia's preparation, her experience and personal qualities that would help her interest the employer.

3. Information.

Natalia should have information on where to find out about various vacancies, study the labor demand market and choose the most suitable destinations for sending her resume.

4. Selection of the best and most suitable firms and organizations.

Having considered various directions, Natalia proposes to sift through the offered vacancies and select the most attractive ones for herself.

5. Meetings with employers.

6. Selection of the most suitable offer. If more than one job is offered, she will have to make a choice. For selection, it is also necessary to develop certain criteria, such as: prestige,

growth opportunity, wage, working day, distance from home, team, bosses, etc.

7. Develop a new plan in case she can't find a job this way.

Evaluate the logic of the presented plan. Indicate how fully it reflects the desire to achieve the goal.

TASK 2

Irina is a 48-year-old divorced woman. She has an adult married daughter and an elderly mother. All have separate apartments. Each one lives its own life. Irina was married to an artist. It seemed to her that he would definitely be famous. But his talent was ruined by his addiction to alcohol, to which he also taught Irina. Young artists often gathered in the house, drank a lot and talked a lot. In the morning it was difficult to figure out where who was and who was with whom. For Irina, such a life was unusual. But her husband often told her: “If you want to be the wife of an artist, be patient and get used to it. We are a free people and do not like conventions.” In front of Irina, her husband began to arrange his personal life with another woman. In retaliation, Irina entered into a close relationship with a young avant-garde artist. Then she broke down and began to drink without ceasing. She could not forgive herself for her weakness. Parents first took her daughter to them. And then she was forcibly taken to the clinic for treatment. In the clinic, he realized that there would be no life if she stayed with her artist. They were divorced.

Many years have passed, but Irina has remained alone. She doesn't trust men. Alcohol uses once a year, but drunkenly. He drinks for two weeks without a break, because of this he cannot stay at a permanent place of work.

Point out the reasons that did not allow Irina to resist in life and maintain her integrity. What character traits of Irina led to a sad outcome?

TASK 3

Igor was diagnosed with a serious illness. Doctors recommended that he first of all quit smoking. Igor started smoking as a teenager, tried several times to quit this habit, but to no avail. This time, the very circumstances associated with the threat to his life force him to take this step. He developed for himself the following strategy aimed at putting an end to smoking: 1) gradually reduce the number of cigarettes smoked per day; 2) reduce the number of cigarettes by one every day.

Will Igor's plan lead to the achievement of his goal? Submit your plan.

Test questions:

  1. List the basic principles of social work technology
  2. Define the essence of social work technology
  3. Introduce the classification of V. I. Banerushev

Preview:

METHODOLOGICAL INSTRUCTIONS

option 1

Discipline: Theory and methodology of social work

Topic:

Target:

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

EXERCISE 1

concept

Concept definition

Social adaptation

Adaptation shock

Voluntary adaptation

Forced adaptation

adaptive behavior

Functional adaptation

Organizational adaptation

Situational adaptation

TASK 2

Vladimir, 40, worked as a forwarding driver in his own car. He has a rather large family - his wife is a teacher, his daughter is a student of a commercial university and his wife's elderly parents. As a result of fatal circumstances, Vladimir had an accident and lost his leg. Now he is in a depressed state and does not know how to continue to live, how to feed his family.

Determine what measures of social rehabilitation Vladimir needs in this situation and why.

Indicate how he can get out of the current difficult life situation.

TASK 3

Nikolai, 12 years old, constantly ran away from home and wandered, as his parents abused alcohol, and, when drunk, made scandals and pogroms at home. Often brought drinking companions of dubious appearance and occupation. Due to the lack of education, Nikolai grew up as a bully and fell under the influence of older "comrades", who began to involve him in the distribution of drugs.

Determine what measures of social rehabilitation Nikolay needs in this situation and why.

How can the current situation be transformed so that Nikolai grows up as a normal member of society?

TASK 4

METHODOLOGICAL INSTRUCTIONS

on the implementation of practical work No. 3

option 2

Discipline: Theory and methodology of social work

Topic: Technologies of social rehabilitation and adaptation

Target: Consolidation and systematization of the received theoretical knowledge in the field of application of technologies of social adaptation and rehabilitation, formation and development of professional competencies, practical skills of students in the process of working with the norms of the current legislation of the Russian Federation, development of logical and analytical thinking of students.

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

EXERCISE 1

Based on the studied educational material, fill in the following table of definitions:

concept

Concept definition

Social rehabilitation

The need for social rehabilitation

Socio-medical rehabilitation

Socio-psychological rehabilitation

Socio-pedagogical rehabilitation

Vocational and labor rehabilitation

Socio-environmental rehabilitation

TASK 2

A young 35-year-old woman, recently married, was diagnosed with breast cancer. The surgeons informed her that her left breast had to be removed. A woman is not afraid of death. She does not know how to inform her husband that she will be disabled, inferior, from her point of view, a woman. And he will never be able to have children, which they both dreamed of. Life is over for her, she thinks.

What information will help her break the impasse and see opportunities? normal life after operation?

What mechanism of social adaptation will take place in this case?

TASK 3

Irina, graduate social university, got a job in one of the maternity hospitals. She had a very hard time. Social worker- a fairly new and unusual phenomenon in a medical institution. The doctors did not express their great affection for her and did not understand why she was needed here without medical education. Some of them, not only with distrust, but even with contempt, watched her communication with patients and their relatives. In addition, she drew attention to the fact that some male obstetricians are disrespectful not only to her, but to all women working there. One doctor often made fun of her very offensively, told obscene anecdotes, and sometimes just threw barbs that called into question her professionalism. One of the nurses advised Irina to talk frankly with this doctor and tell him everything she thought about him. But Irina considers the following: “I think this will not bring me anything good. I'd rather prove with my work that I can help unfortunate women, especially those who have nowhere to go with a child and they want to give it up. Then the doctors will understand that if they treat the body of a woman and her child, then I am their soul. It is better to ignore stupid jokes and just not notice them than to create a conflict situation that will lead to nothing good.

Answer the following questions:

Is it possible to agree with Irina in everything? She speaks from the position of the so-called common sense and does not want to conflict with anyone. But doesn't she hide her head in the sand like an ostrich?

Do you agree with the proposed vision of the prospects for the development of the situation?

What actions need to be taken to resolve this situation?

What would you suggest Irina do to solve her problem?

What type of social adaptation will take place in this case?

TASK 4

Tamara, a journalist, lost her prestigious job in one of the national newspapers. Although she was fired due to redundancy, but many said that because of her quarrelsomeness and desire to constantly question the orders of her superiors. Currently, Tamara, having registered at the labor exchange, receives unemployment benefits, prepares meals for her adult son and writes commissioned articles for various newspapers and magazines. Her goal is to get a job in one of the decent newspapers. To do this, she must start looking for work and going to interviews. But often she simply refuses to go to interviews already during a telephone invitation. She herself tried to analyze the reasons for this and found that she was dissatisfied with her appearance- gray and unkempt hair, lack of makeup, jeans that she wears for her son. Whenever she has to go to another interview, she finds herself unprepared for it for the above reasons. In addition, on the day of the interview, something is sure to happen to her - a friend gets sick, taps flow, new furniture is brought, etc.

Determine what measures of social rehabilitation Tamara needs in this situation and why.

How can Tamara get out of this difficult life situation?

Preview:

METHODOLOGICAL INSTRUCTIONS

on the implementation of practical work No. 4

Discipline: Theory and methodology of social work

Topic: Technologies of social work in the field of healthcare

Target: Consolidation and systematization of the theoretical knowledge gained on the main aspects of the application of various social technologies in the field of healthcare, the formation and development of professional competencies, practical skills and abilities of students in the process of working with the norms of the current legislation of the Russian Federation, the development of logical and analytical thinking of students.

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

EXERCISE 1

Based on the studied educational material, fill in the following table of definitions:

concept

Concept definition

Medical and social work of preventive orientation

Medical and social work of pathogenetic orientation

High risk group for drug addiction

Family members of drug addicts and their immediate environment

Preventive programs

Treatment programs

Specialized programs

TASK 2

Using the possibilities of reference legal systems, determine what legal acts regulate social work with people who abuse drugs, and fill in the following table:

No. p / p

Document's name

Types of social work with drug addicts provided for by this document

TASK 3

Nikolai (20 years old) left his beloved girlfriend. He was fired from his job because he once appeared there in a state of intoxication. Relations with parents were broken. All this was a blow to Nikolai, because of which he began to seek solace in alcoholic beverages, and then became addicted to drugs, began to communicate with dubious personalities. Nikolai's life went downhill, he did not work anywhere, he was interrupted by odd jobs, which immediately went to the purchase of drugs. He often spent the night in the basement with others leading the same way of life. When sobering up came, he thought that it was impossible to live like that, but continued to abuse drugs.

Do you think it is possible in any way to improve the life of Nikolai, to return it to normal?

With the help of what methods of social work is it possible to influence Nikolai, who finds himself in a hopeless situation?

TASK 4

Using the possibilities of reference legal systems, determine what legal acts regulate social work with cancer patients, and fill in the following table:

No. p / p

Document's name

Types of social work with cancer patients provided for by this document

TASK 5

Mikhail (35 years old) was diagnosed with cancer in an advanced stage. According to doctors' forecasts, he did not have long to live. Mikhail lost heart, began to refuse treatment, arguing that there was no point in being treated, since he would soon die anyway. He began to have a deep depression, he began to refuse to communicate with friends and relatives, who in every possible way wanted to support him in this situation and help him in any way they could.

What kind of social assistance does Mikhail need in this situation?

Give a fully motivated answer on the merits of the case.

Preview:

METHODOLOGICAL INSTRUCTIONS

on the implementation of practical work No. 5

Discipline: Theory and methodology of social work

Topic: Technologies of social work with the elderly

Target: Consolidation and systematization of the received theoretical knowledge in the field of application of social work technologies with the elderly, the formation and development of practical skills and abilities of students in the process of working with the norms of the current legislation of the Russian Federation, the development of logical and analytical thinking of students.

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

EXERCISE 1

Ministry economic development The Russian Federation has developed a Forecast of the socio-economic development of the Russian Federation until 2017. Using the capabilities of the Referent Delta or Consultant Plus reference legal systems, determine which social measures in the field of social work with the elderly are established in this forecast.

TASK 2

Using the capabilities of the Referent Delta or Consultant Plus Legal Reference Systems, study the Federal Target Program "Social Development of the Village" and fill out the following table:

Program name

Basis for program development

State customer - program coordinator

Main developers of the program

Goals and objectives of the program

Terms and stages of the program implementation

Main activities of the program

Expected results of the program implementation

TASK 3

Using the Referent Delta Legal Reference System, determine which social program village development is valid in Primorsky Krai and fill in the following table:

METHODOLOGICAL INSTRUCTIONS

on the implementation of practical work No. 6

Discipline: Theory and methodology of social work

Topic: Technologies of social work with disabled people

Target: Consolidation and systematization of the received theoretical knowledge in the field of application of technologies of social work with disabled people, the formation and development of practical skills and abilities of students in the process of working with the norms of the current legislation of the Russian Federation, the development of logical and analytical thinking of students.

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

EXERCISE 1

Using the capabilities of the Referent Delta or Consultant Plus Legal Reference Systems, determine what legal acts determine the social policy for people with disabilities in the Russian Federation. Briefly describe what relations govern these legal acts:

TASK 2

Using the reference legal system "Referent Delta", determine what legal acts adopted at the level of the Primorsky Territory determine the social policy for the disabled in the Primorsky Territory. Briefly describe what relations govern these legal acts:

Write your answer in the form of a table:

TASK 3

The disabled employee asked the employer to grant him 34 calendar days of annual paid leave, referring to the fact that, in accordance with the Federallawdated November 24, 1995 No. 181-FZ “On the social protection of disabled people in the Russian Federation”, disabled people should be provided annual vacation lasting at least 30 calendar days. Since such a period is not specifically established and not limited, in the opinion of the employee, he has the right to ask the employer for a vacation of more than 30 days duration.

Determine whether such a vacation can really be longer?

TASK 4

Spouses N. plan to sell the apartment in order to pay for the treatment and rehabilitation of a disabled child abroad. The family is low-income, the spouse is a disabled disabled person of the second group, the spouse does not work, as she takes care of a disabled child.

Determine whether the exemption from personal income tax on income from the sale of an apartment applies in the above case?

Is there a social tax deduction for personal income tax for the treatment and rehabilitation of a disabled child abroad?

Preview:

METHODOLOGICAL INSTRUCTIONS

on the implementation of practical work No. 7

Discipline: Theory and methodology of social work

Topic: Technologies of social work with persons without a fixed place of residence

Target: Consolidation and systematization of the theoretical knowledge gained in the field of application of social work technologies with persons without a fixed place of residence, the formation and development of practical skills and abilities of students in the process of working with the norms of the current legislation of the Russian Federation, the development of logical and analytical thinking of students.

Time limit: 2 hours.

Didactic material:

1. Guidelines for the implementation of practical work;

2. Notebooks for practical work;

Regulatory framework SPS Consultant+

Literature:

1. Guslova M.N. Theory and methodology of social work. M, Information Center "Academy", 2007

2. Medvedeva G.P. Ethics and psychology of social worker activity. JIC "Academy", 2010.

3. Platonova N.M. and other Theory, methodology and practice of social work. JIC "Academy", 2010.

4. Theory of social work. / Ed. E. I. Kholostova. - M., 2008.

5. Technologies of social work. / Textbook under the total. ed. prof. E. I. Kholostova. - M., 2007.

Working process

Job sequence

Applicable Documents

Induction training

Explanation of the sequence

Familiarization with the guidelines

Guidelines

Write the topic and purpose of the lesson in a notebook

Independent completion of tasks

Individual tasks

Do it in writing in a notebook

Skill control

Solution of a practical problem

Complete the task in writing in your notebook. Perform the exercises in pairs and record the results in writing in a notebook.

Completing security questions

Guidelines

Do it in writing in a notebook

Conclusion on work

Guidelines

Write a conclusion on the purpose of the lesson at the end of the work done

Exercise 1.

Using the capabilities of Referent Delta or Consultant Plus Legal Reference Systems, determine what legal acts regulate social work with persons without a fixed place of residence. Briefly describe what relations govern these legal acts:

Write your answer in the form of a table:

TASK 2

Using the Reference Legal System "Referent Delta", determine what legal acts adopted at the level of the Primorsky Territory determine the social policy for persons without a fixed place of residence in the Primorsky Territory. Briefly describe what relations govern these legal acts:

Write your answer in the form of a table:

TASK 3

Using the capabilities of Referent Delta or Consultant Plus Legal Reference Systems, determine what kind of social work with persons without a fixed place of residence is carried out by a social assistance institution for such persons.

TASK 4

Using the capabilities of Referent Delta or Consultant Plus Legal Reference Systems, determine the rights and obligations of persons staying in a social assistance institution for persons without a fixed place of residence.

TASK 5

Using the capabilities of the Referent Delta or Consultant Plus Legal Reference Systems, determine what a night stay house is for people with no fixed place of residence and occupation and what tasks and functions such houses perform.


As a result of mastering the discipline "Theory and Methods of Social Work", the student must have general competencies (CC), including the ability to:

OK 1. Understand the essence and social significance of your future profession show a sustained interest in it.

OK 2. Organize their own activities, choose standard methods and methods for performing professional tasks, evaluate their effectiveness and quality.

OK 3. Make decisions in standard and non-standard situations and be responsible for them.

OK 4. Search and use the information necessary for the effective implementation of professional tasks, professional and personal development.

OK 5. Use information and communication technologies in professional activities.

OK 6. Work in a team and team, communicate effectively with colleagues, management, consumers.

OK 7. Take responsibility for the work of team members (subordinates), for the result of completing tasks.

OK 8. Independently determine the tasks of professional and personal development, engage in self-education, consciously plan advanced training.

OK 9. Navigate in conditions of frequent change of technologies in professional activity.

OK 10. Carefully treat the historical heritage and cultural traditions of the people, respect social, cultural and religious differences.

OK 11. Be ready to take on moral obligations in relation to nature, society, man.

As a result of mastering the discipline "Theory and Methods of Social Work", the student must have professional competencies (OK), including the ability to

Name of competence

Competency code

Ability to diagnose TJS in the elderly and disabled, identifying the types of care needed

PC-1.1

Ability to coordinate customer service work

PC-1.2

The ability to exercise social patronage of the client, including assisting in the provision of medical and social patronage

PC-1.3

The ability to create the necessary conditions for adaptation and social rehabilitation for the elderly and the disabled

PC-1.4

Ability to prevent the occurrence of new TJS in the elderly and disabled

PC-1.5

The ability to diagnose family and children's TJS with the definition of the types of assistance needed

PC-2.1

Ability to coordinate work on the transformation of TLS in the family and in children

PC-2.2

Ability to exercise patronage of families and children in THC (accompaniment, guardianship, guardianship, patronage)

PC-2.3

The ability to create the necessary conditions for the adaptation and social rehabilitation of various types of families and children in TJS

PC-2.4

The ability to prevent the occurrence of new TJS in different types of families and in children

PC-2.5

Ability to diagnose TJS in individuals at risk

PC-3.1

Ability to coordinate work on the transformation of TJS in individuals at risk

PC-3.2

Ability to exercise patronage of persons from risk groups (escort, guardianship, guardianship, patronage)

PC-3.3

The ability to create the necessary conditions for the adaptation and social rehabilitation of persons from risk groups

PC-3.4

Ability to prevent the occurrence of new TJS in individuals at risk

PC-3.5

Ability to carry out research and analysis of the client's TLS with the definition of subjects of activity (organizations and institutions)

PC-5.1

The ability to determine the most significant goals of professional activity and ways to solve the client's TJS

PC-5.2

The ability to predict and model options for solving a client's problem, taking into account available resources

PC-5.3

Lesson objectives:
1. Identify the core values ​​that form the core of the mission

social work.

2. Summarize ethical principles that reflect the core values ​​of the profession and establish a number of specific ethical standards that must be observed in the conduct of social work.

3. Find the right approaches to resolving emerging situations of conflict of professional duties, as well as situations characterized by uncertainty or ambiguity of an ethical nature.

4. Establish ethical standards that are required to comply with social

in front of society.

5. Get to know the mission, values, ethical principles and standards of social work ethics.

6. Define the standards by which social workers evaluate


Method: work with normative sources, discussion

Educational materials

1. Desktop Code of Ethics

2. Board or flap board

Literature. Code of Ethics

PLAN OF PRACTICAL LESSON:

1. Determine the competencies that will be formed during the practical lesson.

2. Study the Code of Ethics.

3. Describe Value: Service for the Benefit of Others

4. Describe Value: social justice

5. Describe Value:

6. Describe Value:

7. Describe Value: Honesty

8. Describe Value: Competence

9. Interview on teacher questions:

What does the concept of "values ​​of social work" mean?

What values ​​do you know, list.

What values ​​form the core of the mission of social work?

Uncover ethical principles that reflect the core values ​​of the profession and establish a set of specific ethical standards that must be observed in the conduct of social work.

What are the correct approaches to resolving emerging situations of conflict of professional duties, as well as situations characterized by uncertainty or ambiguity of an ethical nature.

List the ethical standards that social organizations must adhere to.

employees in their professional activities, bearing responsibility for this

in front of society.

Name the mission, values, ethical principles and standards of social work ethics.

List the standards by which social workers evaluate

unethical professional actions of their colleagues.

10. Summing up.

Code of Ethics

National Association of Social Workers (NASW) Approved by the 1996 Assembly of Delegates of the NASW and revised during the Preamble of the Assembly of Delegates of the NASW 1999.

The primary mission of professional activity, called "social

work”, is to improve the well-being of human life, to assist in

meeting the basic human needs of all people, especially the needs and rights of the socially unprotected, oppressed and living in poverty segments of the population.

A historical and defining feature of the profession is its focus on both the well-being of the individual in a social context and the well-being of society as a whole. A fundamental role in social work is played by the focus on those forces of the environment that create (contribute to the emergence) or solve the problems of people living in this environment.

Social workers work with (and on behalf of) their clients to promote social justice and social change. The clients of social workers can be individuals, families, groups, organizations and local communities. Social workers respect cultural and ethnic differences among people and fight to end discrimination, oppression, poverty and other forms of social injustice.

The activities of social workers can take place in the form social practice directly and in the form of organizational activities in local communities, guidance, consultations, administrative orders, protection of rights, as well as in the form of social and political actions, development and implementation of policies, educational activities, research and evaluation. Social workers are looking for ways to empower people in their quest to meet their own needs.

In addition, social workers are making efforts to encourage

organizations, local communities and other social institutions respond to needs and social problems individuals.

The essence of the mission of the profession "social worker" comes from a number of key values. These values ​​have been and continue to be inviolable for social workers throughout the existence of this profession, and serve as the foundation for the unique purpose and perspective of social work:

Service for the Benefit of Others

social justice

Dignity and value of the human person

The Importance of Human Relations

Honesty

Competence

The above constellation of core values ​​reflects the uniqueness of the profession

social worker. These values, as well as the principles arising from them, must always be in a stable balance, regardless of the context and complexity of life situations.

Purpose of the HACP Code of Ethics

Professional ethics in social work is at the forefront. Consequently,

the core professional values, as well as the principles and standards of professional ethics, must be clearly defined. The HACP Code of Ethics clearly defines the aforementioned values, principles and standards, and thus serves as a guide for professional behavior for social workers. This Code is applicable to the activities of all, without exception, social workers and students studying the specialty "social work", regardless of the nature of their professional duties, conditions and places of work / practice or

The NASR Code of Ethics performs six tasks:

social work.

profession, and establishes a set of specific ethical standards that must

observed in social work.

resolving emerging situations of conflict of professional duties, and

also situations characterized by uncertainty or ambiguity of ethical

character.

employees in their professional activities, bearing responsibility for this

in front of society.

5. The Code introduces professionals who do not have knowledge in the field of social work,

with the mission, values, ethical principles and standards of the ethics of social

work.

unethical professional actions of their colleagues. NASR has formal

procedures for handling and responding to complaints filed

non-observance of professional ethics by members of the Association*. Subscribing to

by this Code, social workers are obliged to assist in

implementation, participate in NASR processes to review and satisfy

filed complaints and to obey all disciplinary instructions and proceeding from

them to NASR sanctions.

*For detailed information on the HACCP procedures mentioned, see Procedures

NASR for Complaints Handling and Redress.

When making certain decisions that affect ethical issues, as well as in your

professional behavior of social workers should be guided by

values, principles and standards adopted in this Code. However, it should

It should be noted that this Code does not establish a rigid set of rules dictating

social workers a certain course of action in all situations and

circumstances. The application of this Code is entirely dependent on the context

specific situation, as well as the possible presence in a particular situation of conflict (incompatibility) between certain values, principles or standards described in the Code. Any human relationship, whether personal, family, social or professional, always carries with it the burden of ethical responsibility.

It should also be noted that in relation to extraordinary situations, when certain values, principles or standards of the NASR Code of Ethics turn out to be

incompatible with each other, the Code does not indicate which of them are the most important and should outweigh the others in their importance. Differences of opinion can and do exist among social workers on the question: which of these seemingly incompatible values, ethical principles or standards should be clearly chosen? When making such decisions of an ethical nature in each specific situation, the social worker must rely both on his own informed assessment of the situation and on the results of a collegial expert assessment, in which the experts are guided by the standards of ethics uniform for the profession.

Making ethical decisions is not an easy process. There are many examples in social work where there are no easy answers to complex ethical questions. Social workers should consider all those values, principles and standards of this Code that may be applicable to any particular situation requiring an ethical assessment. Decisions and actions of social workers should not contradict the spirit and content of this Code.

In addition to this Code, there are many other sources of information on ethical thinking that can be consulted. Social workers can contact general theory and principles of ethics, social work theory and research, laws, regulations, departmental policies, and other Codes of Ethics (while recognizing the NASR Code of Ethics as its primary source of information among all ethical codes). Social workers should also be aware of how the personal values, cultural or religious beliefs/activities they (or their clients) adhere to can influence ethical decision making. They should not exclude the possibility of a conflict between personal and professional values ​​and

accordingly, should approach the resolution of such conflicts from the entire

responsibility. When faced with ethical dilemmas, the social worker

should seek further assistance from the relevant literature on

professional ethics and ethical decision-making, or seek appropriate advice. The advisors may be a departmental ethics committee or the ethics committee of a social work organization, government regulators, knowledgeable colleagues, supervisors, or a legal advisor.

Situations may arise where the ethical obligations of social workers on a subject are in conflict with departmental policies or laws or regulations relating to that subject. In the event of such a conflict, the social worker should endeavor to resolve it in accordance with the values, principles and standards described in this Code. In the event that it is impossible to independently resolve such a situation, social workers should look for ways to obtain appropriate advice before making any decision.

The HACP Code of Ethics is to be used by the HACP, as well as by individuals, departments, organizations, and governmental bodies (such as licensing departments, regulatory departments, professional liability insurance bodies, courts, agency and departmental boards of directors, government departments, and others). professional groups) who, at their discretion, have subscribed to this Code and follow it, or use it as a reference document. Failure to comply with the standards of this Code does not automatically mean a violation of the law and incurring legal liability.

Such a determination can only be made in the course of (and only if necessary) legal or judicial proceedings. An alleged violation of the provisions of the Code is subject to review by the Association's Review Panel, a process usually separate from and independent of legal or administrative procedures, legal review or proceedings, which allows the Association to advise and discipline its own members.

Compliance with the Code of Ethics cannot guarantee ethical conduct. Furthermore,

The Code of Ethics Cannot Solve Everything ethical issues And controversial situations, or

to cover with its content all the diversity and complexity of the selection processes

responsible decisions that do not contradict the moral foundations of society. Together with

In addition, the Code of Ethics sets out the values, ethical principles and ethical standards to

to which all professionals aspire, and in accordance with which actions

the latter can be evaluated. The ethical behavior of social workers should come from their own sense of duty and commitment to ethical work. The NASR Code of Ethics reflects the commitment of all social workers to professional values ​​and ethics. These principles and standards should serve as a guide for well-intentioned individuals who identify controversial moral issues and seek to give them a legitimate ethical assessment.

Ethical Principles

The following ethical principles are based on the core values ​​of social work:

service for the benefit of others, social justice, the dignity and worth of the human person, the importance of human relationships, honesty and competence. These principles reflect the ideas that all social workers should strive to implement.

Value: Service for the Benefit of Others

Ethical principle:The primary goal of social workers is to help everyone

needy and seek solutions to social problems.

Social workers put service to the benefit of others above their own interests.

Adhering to their professional values, social workers apply their knowledge and skills to help all those in need and solve social problems. The voluntary initiative of social workers is encouraged to offer their professional services in one way or another, without expecting any significant financial reward in return (pro bono service).

Value: social justice

Ethical principle:Social workers fight against social injustice.

Social workers work to achieve social change, especially for the benefit (together with and on behalf of) disadvantaged and oppressed individuals or groups. At the same time, the efforts of social workers are mainly aimed at working with such problems as poverty, unemployment, discrimination and other forms of social injustice. The purpose of such activities is to promote knowledge in the field of various forms of oppression, cultural and ethnic differences between people, as well as to promote an appropriate attitude towards these problems. Social workers strive to give everyone access to the information, services and resources they need, as well as equal opportunities and (if necessary) full participation of all people in decision-making.

Value: Dignity and value of the human person

Ethical principle:Social workers respect the dignity and value of the individual.

Social workers treat every human person with respect and care, taking into account its individual, as well as cultural and ethnic characteristics. Social workers encourage and encourage clients to make socially responsible independent decisions. Social workers seek to empower their clients to solve their own problems on their own. Social workers are aware of the dual responsibility they have to clients and to society. They strive to resolve conflicts of interest that arise between their clients on the one hand and society on the other, using socially responsible approaches for this and guided by the values, ethical principles and standards of ethics of their profession.

Value: The Importance of Human Relations

Ethical principle:Social workers recognize the key importance of human relationships

Social workers understand that human relationships are an important tool for bringing about change. Social workers engage people as partners in the care process. Social workers seek to strengthen relationships between people in order to create or restore, maintain or improve the well-being of the lives of individuals, families, social groups, organizations and local communities.

Value: Honesty

Ethical principle:The activities of social workers are worthy of trust.

Social workers never forget the mission, values, ethical principles and ethical standards of their profession and are always guided by them in the performance of their professional duties. Social workers act honestly and responsibly, respecting their professional ethics, adequately representing the organizations on behalf of which they work.

Value: Competence

Ethical principle:In their activities, social workers do not go beyond their own professional competence, however, they constantly expand the range of their professional knowledge and skills.

Social workers are in constant search for new professional knowledge and skills in order to practical application. Each social worker should strive to make his own contribution to the “knowledge box” of his profession.

Ethics Standards

The following ethical standards apply to professional

activities of all social workers: (1) ethical responsibility of social workers to clients; (2) the ethical responsibility of social workers to colleagues; (3) the ethical responsibility of social workers in the context of their professional functions; (4) the ethical responsibility of social workers as professionals; (5) ethical responsibility of social workers in relation to their profession; (6) the ethical responsibility of social workers to society.

Some of the following standards are rules professional conduct, subject to strict observance, while a number of other standards should be strived to be observed.

1. Ethical Responsibility of Social Workers to Clients.

1.01 Commitment to the Interests of Clients

The primary obligation of social workers is to seek the well-being of their clients. In general, the interests of customers come first. However, in some cases, the responsibility of the social worker to society as a whole or specific obligations of a legal nature may, in their importance, outweigh his devotion to the interests of the client, and in such cases the social worker is obliged to inform the latter about this. (Example: a situation where a social worker is required by law to report that his client has bullied a child or threatened to harm himself or others).

1.02 Customer Decision Making

Social workers respect the right of their clients to take independent

decisions and help them define or clarify their own goals in doing so. However, social workers may restrict the aforementioned right of clients in cases where, in their professional judgment, the actions or potential actions of their clients place them or others in a position of serious, obvious and imminent risk.

1.03 Informed Consent

(a) Social workers should provide services to their clients only in

context of professional relationships and subject to obtaining them

informed consent (when needed). Social workers should use clear and understandable language when informing clients about the purpose of their services; the risk associated with them; restrictions on the scope and content of services dictated by the third party paying for these services; the cost of services; alternative options; the right of customers to withdraw their consent; and the period of time for which this consent is valid. Social workers should give clients the opportunity to ask questions.

(b) In cases where clients are illiterate or have poor understanding of the language used in the provision of social services, social workers should do their best to reach understanding from clients. In such cases, clients need to be given a detailed oral explanation, or, accordingly, use the services of a qualified interpreter.

(c) In cases where clients are unable to give informed consent, social workers must protect their interests with the permission of the relevant third party, and must inform clients to the level of their ability to understand. In situations of this kind, social workers must ensure that the third party is acting in accordance with the wishes and interests of clients. Social workers should try to take all reasonable steps to enable such clients to give their informed consent.

(d) In cases where clients are forced to receive social services, social workers should inform them of the nature and extent of the services provided, as well as the status of their right to refuse these services.

(e) Social workers providing their services through electronic means transmissions of information (such as computer, telephone, radio and television) must inform their customers of the limitations and risks associated with such methods of providing services.

(f) Social workers must obtain the informed consent of their clients to have their speech or videotaped, and before allowing a third party to observe the provision of services to clients.

1.04 Competence

(a) In providing services, as well as in presenting their own competence on certain issues, social workers should not go beyond their level of education, degree of training, activity permitted by license, level of qualification, advice they received, experience of working under someone else management or other relevant professional experience.

(b) Social workers may provide services in areas not regulated by law

areas or use social work methods and approaches that are new to them only after they have been adequately studied, trained, consulted and guided by people who are competent in these types of practice.

(c) Where generally accepted standards do not exist for any particular social work practice, social workers should make a thorough assessment of the situation and take responsible steps (including receiving appropriate training, research, advice and guidance) to ensure that they are competent. work and protect customers from potential harm.

1.05 Cultural and Diversity Competence

(a) Social workers should have an understanding of the culture of different peoples and its role in human behavior and in society as a whole, and also recognize strengths every culture.

(b) Social workers should have basic knowledge the culture to which their clients belong and be able to demonstrate appropriate competence in providing services, taking into account the culture of clients and the resulting differences between individuals or cultural groups.

(c) Social workers should not only seek understanding, but should also receive appropriate education on the issue of diversity in society and discrimination based on race, ethnicity, nationality, color, gender or sexual orientation, age or marital status, political opinions or religious affiliation, the presence of a disability associated with a mental or physical pathology.

1.06 Conflicts of interest

(a) Social workers should anticipate and avoid conflicts of interest that prevent them from exercising professional discretion and impartial judgment. Social workers should inform their clients about the existence or potential of a conflict of interest and take all possible measures to resolve such a problem, while putting the interests of clients above all and protecting them to the maximum extent possible. In some cases, protecting the interests of clients may require the termination of the provision of services to the client by a social worker with the direction of the client to the appropriate authorities.

(b) Social workers must not unfairly use what they have

the advantage of having a professional relationship with clients or use these relationships in one way or another for their personal, religious, political or business (commercial) interests.

(c) With persons who are currently their clients (as well as with their former clients) social workers should not have dual or multiple relationships, which are accompanied by the risk of their use for their own benefit or potential harm to the client. In cases where dual or multiple relationships cannot be avoided, social workers should take appropriate steps to protect their clients and establish appropriate clear boundaries between these relationships (taking into account the specific culture of clients). (Dual or multiple relationships occur when more than one type of relationship connects social workers and clients, whether professional, social, or business/commercial. Dual (or multiple) relationships can exist in parallel with each other or occur sequentially.)

(d) When providing services to two or more persons in any relationship (for example, married couples or members of the same family), social workers should clarify with all parties involved which of them will be considered clients, and also clearly determine the nature and extent of their professional obligations to each of the persons receiving services. When a conflict of interest between beneficiaries is inevitable, or when social workers themselves are expected to play a “conflicting” role (for example, in cases where a social worker is asked to testify in a dispute over the right of custody of a child or in a divorce process in which his clients are involved), social workers should clarify their role with all parties involved and take action to minimize conflicts of interest.

1.07 Non-Invasion of Privacy and Confidentiality

(a) Social workers must respect clients' right to privacy. Social workers should not solicit personal information from their clients unless it is critical to the provision of services or necessary social evaluation or social research. In cases where a client shares information of a personal nature, confidentiality standards should be observed.

(b) Social workers may disclose confidential information subject to the legally expressed consent of the client or a person legally authorized to give consent on behalf of the client.

(c) Social workers must maintain the confidentiality of any information obtained in the course of providing professional services, unless any professional context compels disclosure. Confidentiality may be violated when disclosure is necessary to prevent serious, obvious, and imminent harm to a client or other person. In all cases, social workers should disclose as little confidential information as possible (only what is necessary to achieve the desired goal). Only information that is directly and immediately related to the purpose for which it is disclosed is subject to disclosure.

(d) Before disclosing any confidential information, social

employees should (to the extent possible) notify customers of the need for

disclosure and (if feasible) inform them of the possible consequences of such publicity. This rule is equally applicable both in cases of disclosure of confidential information based on the requirements of the law, and in cases of its disclosure with the consent of the client.

(e) Social workers should discuss confidentiality issues with clients and other interested parties, as well as restrictions on a client's right to request that information relating to him or her be kept confidential. Social workers should explain to clients under what circumstances confidential information may be requested and when disclosure of confidential information is required by law. These issues should be discussed as early as possible in the development of the social worker-client relationship and revisited as needed throughout the relationship.

(f) When providing counseling services to families, couples or groups of people, social workers must obtain the consent of all parties involved in these services to assert the right of each person involved to require the confidentiality of information relating to him, as well as his obligation to maintain the confidentiality of information that is shared with other persons involved. At the same time, social workers should inform persons participating in family marital or group counseling that social workers cannot guarantee compliance with the above agreement by all participants.

(g) Social workers should inform clients involved in family, couples, or group counseling of the policies of the social worker, their employer, and the agency/department on behalf of which they work regarding disclosure by the social worker of confidential information to any of the parties involved in the counseling. .

(h) Social workers must not disclose confidential information to a third party paying social worker without proper authorization from clients.

(i) Social workers should discuss confidential information only in conditions and places that guarantee its secrecy. Social workers should not discuss confidential information in public or semi-public areas such as hallways, waiting rooms, elevators, or restaurants.

(j) Social workers must protect (within the law) the confidentiality of client-related information during legal or litigation proceedings.

When a court or other legally authorized body orders a social worker to disclose confidential or privileged information without the consent of a client, and disclosure of that information would harm the client, the social worker must petition the court to revoke the order or, to the extent possible, limit the requirements of the order, or ask the court to keep confidential records in a sealed form, not available for public inspection.

(k) Responding to requests for information from the media

information, social workers must protect the confidentiality of client-related information.

(m) Social workers must protect the confidentiality of written and

electronic records of information relating to customers. Social workers

should ensure that these records are kept in a safe place and completely excluded from access to them by persons who do not have legal authority to do so.

1.08 Access to information

(a) Social workers must provide the client with reasonable access to records relating to the client. Social workers who are concerned that making records available to a client could cause serious harm or misunderstanding should provide assistance in interpreting the information and counseling clients. Social workers should limit a client's access to records only in exceptional circumstances where it is clear that the client's access to information could harm the client. Client requests, as well as the rationale for refusing full or partial information, should be documented in the client file.

(b) When social workers provide information to clients, they should

take steps to protect the privacy of others who have been mentioned in the documents.

1.09 Sexual relationships

(a) Under no circumstances should social workers have sexual contact while working with their clients, whether it is consensual or coercive.

(b) Social workers may not have sexual contact with a client's relatives or other persons who maintain a close relationship with the client when there is a risk of exploitation or harm to the client. Sexual contact with the client's relatives or other persons who maintain a close relationship with the client may harm the client and may prevent the social worker and the client from establishing professional boundaries for their work. Only social workers, and not clients, their relatives or persons who maintain close relationships with clients, are solely responsible for establishing transparent, appropriate and culturally consistent boundaries.

(c) Social workers should not engage in sexual activities or sexual contact with former clients due to potential harm to the client. If social workers engage in behavior contrary to this prohibition or requirement, which was caused by extraordinary circumstances, then it is the social workers - not their clients - who bear the full burden of demonstrating that the previous client was not exploited, was not coerced, was not manipulated, intentionally or unintentionally.

(d) Social workers should not provide clinical services to persons with whom they have previously had sexual relations. The provision of clinical services to a former sexual partner creates the potential for harm to the former partner and likely to prevent the social worker and the individual from maintaining an appropriate professional framework.

1.10 Physical contact

Social workers should not allow physical contact with clients when there is a possibility of causing psychological harm to the client as a result of contact (for clients of "cradle" and "caress" types). Social workers who allow appropriate physical contact with clients are responsible for establishing clear, 1072 a\u1080 appropriate, and culturally sensitive boundaries that govern such physical contact.

1.11 Sexual harassment

Social workers should not cause sexual harassment to their clients. Sexual harassment includes sexual suggestions, sexual requests, demands for sexual preference, and other verbal or physical acts of a sexual nature.

1.12 Derogatory treatment

Social workers should not use derogatory language in their written or oral communications with clients, or with others about clients. Social workers must use precise and respectful language in all communications with or about a client.

1.13 Payment for services

(a) In setting rates, social workers must be confident that the fees are fair, reasonable, and commensurate with the services performed. Customers should be able to review the rates to decide if they can pay.

(b) Social workers should avoid accepting goods or services from clients as payment for professional services. Sharing arrangements, especially those involving services, creates the potential for conflict of interest, exploitation, and inappropriate framing of social workers' relationships with clients. Social workers should study the situation and may only engage in exchanges in very rare situations where it can be demonstrated that such arrangements are common practice among professionals in the local community, considered essential to the provision of services, negotiated without coercion, and carried out at the initiative of the client. and with his informed consent. Social workers who accept goods or services from clients as payment for professional services assume the full burden of demonstrating that the arrangement will not be harmful to the client or

professional relationship.

(c) Social workers shall not require private payment or other remuneration for providing services to clients who are entitled to such available services through the social worker's employer or agency.

1.14 Clients who lack the ability to make decisions

When social workers act on behalf of clients who lack the ability to make informed decisions, they must take reasonable steps to protect the interests and rights of such clients.

1.15 Service interruption

Social workers should make reasonable efforts to ensure

maintaining service continuity if services are interrupted by factors such as disability, relocation, illness, disability or death.

1.16 Termination of services

(a) Social workers must end client services and professional relationships when such services and relationships are no longer required or no longer serve clients' needs or interests.

(b) Social workers should take reasonable steps to avoid

leaving customers who still need services. Social workers should stop providing services immediately only under unusual circumstances, carefully taking into account all factors of the situation and taking care to minimize possible adverse effects. Social workers should assist in making appropriate arrangements to continue services, if necessary.

(c) Social workers in private institutions may terminate services to clients who are not paying their delinquent bills if financial arrangements have been made clear to the client, if the client does not allege imminent danger to himself or others, and if the clinical and other consequences of the current non-payment are attitude towards the client and discussed with him.

(d) Social workers must not terminate services in order to seek a social, financial, or sexual relationship with a client.

(e) Social workers who contemplate ending or interrupting services to clients should promptly notify clients and seek transfer, referral, or continuation of services based on clients' needs and preferences.

(f) Social workers who have left their employing institution should inform clients of the appropriate options for continuing to provide services to them, the advantages and disadvantages of these options.

2. Ethical obligations of social workers to colleagues

2.01 Respect

(a) Social workers must treat colleagues with respect, and must accurately and honestly present the qualifications, perceptions, and commitments of colleagues.

(b) Social workers should avoid unwarranted negative criticism of colleagues when interacting with clients or with other professionals. Unwarranted negative criticism may include derogatory comments that refer to the level of competence of colleagues or their special characteristics, such as race, ethnicity, national origin, skin color, gender, sexual orientation, age, marital status, political opinion, religion, mental or physical disability.

(c) Social workers should cooperate with social work colleagues, as well as with colleagues in other professions, when such cooperation contributes to the well-being of clients.

2.02 Privacy

Social workers must respect confidential information shared with colleagues in the course of their professional relationships and communications. Social workers must be sure that these colleagues understand the obligations of social workers to respect confidentiality and any exceptions associated with it.

2.03 Interdisciplinary collaboration

(a) Social workers who are members of an interdisciplinary team should participate in and contribute to decisions that affect the welfare of clients by drawing on the perspectives, values ​​and experience of the social work profession. The professional and ethical obligations of the interdisciplinary team as a whole and of its individual members must be clearly defined.

(b) Social workers for whom the team's decision raises ethical issues should attempt to resolve the disagreement with adequate methods of resolving it. If the disagreement cannot be resolved, social workers should try to do so in other ways to resolve the issues in a way that is in the interests of the client's welfare.

2.04 Disputes involving colleagues

(a) Social workers must not take advantage of a dispute between a colleague and an employer to obtain a position or to serve their own interests in any way.

(b) Social workers should not exploit clients in disputes with colleagues or involve clients in any inappropriate discussion of conflicts between social workers and their colleagues.

2.05 Consultation

(a) Social workers should seek the advice or advice of colleagues whenever such advice would be in the interests of clients.

(b) Social workers should be informed about the areas of expertise and expertise of colleagues. Social workers should only seek advice from peers who have shown knowledge, experience and competence relevant to the subject matter of the consultation.

(c) When consulting with colleagues regarding clients, social workers should disclose the least amount of information necessary to achieve the objectives of the consultation.

(a) Social workers should refer clients to other professionals when the specialized knowledge or experience of other professionals is needed to serve clients more fully, or when social workers feel that they are not effective or are not making enough progress with clients and that additional service is required. .

(b) Social workers who refer clients to other professionals should take appropriate steps to facilitate an organized transfer of responsibility. Social workers who refer their clients to other professionals should disclose, with the consent of the clients, all relevant information to new service providers.

(c) Social workers are prohibited from providing or receiving payment for a referral when no professional service has been provided by the social worker to whom the client was referred.

2.07 Sexual relations

(a) Social workers who work as monitors or educators must not engage in sexual activities or contact with persons they supervise, students, trainees, or other colleagues over whom they exercise professional management.

(b) Social workers should avoid engaging in sexual relationships with colleagues where there is potential for a conflict of interest. Social workers who are involved or expect to be involved in a sexual relationship with a colleague should communicate professional duties when necessary to avoid conflicts of interest.

2.08 Sexual harassment

Social workers should not sexually harass subordinates, students, trainees, or colleagues. Sexual harassment includes sexual suggestions, sexual requests, demands for sexual preference, and other verbal or physical acts of a sexual nature.

2.09 Problems with colleagues

(a) Social workers who are aware of a colleague's problems that are due to personal difficulties, psychosocial stress, substance abuse, or mental health difficulties that interfere with effective practice should consult with that colleague whenever possible and help him overcome problems through corrective action.

(b) Social workers who believe that a social work colleague's problems are interfering with the effectiveness of the practice, and that the colleague has not taken adequate action to overcome these problems, should take appropriate action as determined by employers, agencies, NASW, licensing and governing bodies, and other professional organizations.

2.10 Incompetence of colleagues

(a) Social workers who are fully aware of the incompetence of a social work colleague should consult with that colleague whenever possible and help them take appropriate corrective action.

(b) Social workers who believe that a social work colleague

is incompetent and does not take adequate action to overcome incompetence, must take the prescribed measures set by employers, agencies, NASW, licensing and governing bodies, and other professional organizations.

2.11 Unethical behavior of colleagues

(a) Social workers must take adequate measures to discourage, prevent, detect and correct unethical behavior of colleagues.

(b) Social workers should be knowledgeable about established policies and procedures in order to deal with the issue of unethical behavior by colleagues. Social workers should be familiar with national, state and local procedures for dealing with ethical complaints. They include policies and procedures created by the NASW, licensing and regulatory bodies, employers, agencies, and other professional bodies.

(c) Social workers who believe that a colleague has acted unethically should find a solution by discussing the problem with the colleague whenever possible and when such discussion is likely to be productive.

(d) When appropriate, social workers who believe that a colleague has acted unethically should take appropriate action (such as contacting the board of the state licensing or governing body, the NASW Committee on Request, or other professional ethics committees).

(e) Social workers should protect and assist colleagues who are unjustly accused of unethical behaviour.

3. Ethical obligations of social workers in practical institutions

3.01 Observation and consultation

(a) Social workers who provide supervision or counseling should have necessary knowledge and skills to properly supervise or advise, and must do so only within their area of ​​knowledge and competence.

(b) Social workers who provide supervision or counseling,

responsible for setting clear, appropriate and culturally sensitive boundaries.

(c) Social workers should not engage in any ambivalent or

multiple relationships with subordinates in which there is a risk of exploitation or

potential harm to subordinates.

(d) Social workers who provide supervision should evaluate the work of subordinates fairly and with respect.

3.02 Education and retraining

(a) Social workers who serve as educators, student field teachers or trainers should only instruct within their areas of knowledge and competence, and should provide instruction based on the most current information and knowledge in the profession.

(b) Social workers who work as educators or field trainers for students should evaluate student work fairly and with respect.

(c) Social workers who work as educators or field teachers for students should take reasonable steps to ensure that clients are regularly informed when services are provided by students.

(d) Social workers who work as educators or field teachers for students should not engage in any dual or multiple relationship with students where there is a risk of exploitation, or if there is a possibility of harm to the student.

Social educators and field trainers are responsible for establishing clear,

appropriate and culturally sensitive boundaries.

3.03 Evaluation of work

Social workers who are responsible for evaluating the work of others must perform such duties fairly and carefully, based on well-defined criteria.

3.04 Customer documentation

(a) Social workers must take reasonable steps to be

confident that the documentation in the records is accurate and reflects the services provided.

(b) Social workers should include sufficient and timely information in records to facilitate the provision of services and to ensure their continuity, providing future clients.

(c) Records of social workers should protect clients to the extent possible and appropriate, and should only include information that is directly relevant to the provision of services.

(d) Social workers should keep records after services are completed to ensure reasonable access in the future. Records must be kept for long term required by government regulations or relevant contracts.

3.05 Billing

Social workers must establish and maintain billing methods that accurately reflect the nature and extent of services provided, and this determines who provided the service in the practice setting.

3.06 Client transfer

(a) When a person who is receiving services from another agency or colleague contacts a social worker for services, the social worker should carefully consider the client's needs before agreeing to provide services.

To minimize potential conflict and confusion, social workers should discuss with potential clients the nature of clients' current relationships with other service providers and other issues, including possible benefits or risks, from entering into a relationship with a new service provider.

(b) If new client was served by another agency or colleague, social workers should discuss with the client whether it is in the client's best interest to consult with the previous provider.

3.07 Administration

(a) Social work administrators should advocate within and outside their agencies for adequate resources to meet the needs of clients.

(b) Social workers must advocate resource allocation procedures that are open and fair. When the needs of not all clients can be met, a distribution procedure should be developed that is fair and based on appropriate and consistently applied principles.

(c) Social workers who are administrators must take reasonable steps to ensure that adequate agency or organizational resources are available to ensure appropriate oversight of staff.

(d) Social work administrators must take reasonable steps to

ensuring that the work environment for which they are responsible

complies with and is consistent with the NASW Code of Ethics. Social administrators must take reasonable action to eliminate any conditions in their organizations that violate, interfere with, or prevent compliance with the Code of Ethics.

3.08 Continuing education and staff development

Social administrators and supervisors must take reasonable steps to ensure or arrange for the continued education and development of the staff of the entire state for which they are responsible. Continuing education and development of staff should be directed towards the acquisition of new knowledge and newly emerging developments relevant to social work practice and ethics.

3.09 Obligations to employers

(a) Social workers in general must adhere to the obligations given

employers and the organizations that employ them.

(b) Social workers should work to improve the policies and procedures of recruiting agencies and the effectiveness of their services.

(c) Social workers must take reasonable steps to ensure that employers are aware of the ethical obligations of social workers as set out in the NASW Code of Ethics and the implications of these obligations for social work practice.

(d) Social workers must not allow policies, procedures, regulations or administrative directives to conflict with their ethical social work practices. Social workers must take reasonable steps to ensure that the practices of employing organizations are consistent with the NASW Code of Ethics.

(e) Social workers must act to prevent and eliminate

discrimination in job assignments of the employing organization, as well as in its employment policies and practices.

(f) Social workers should only agree to the employment or organization of student field assignments in organizations where fair staffing practices are implemented.

(g) Social workers should be diligent servants of the resources of their employing organizations, wisely conserving appropriate funds, never misappropriating them or using them for unintended purposes.

3.10 Disputes over the organization of work

(a) Social workers may participate in organized activities, incl. in the formation and participation in the activities of trade unions, in order to improve services for clients and improve working conditions.

(b) The actions of social workers who are involved in management disputes, employee actions or strikes must act in accordance with the values ​​of the profession, ethical principles and ethical standards. Concerning the primary professional debt during the action of workers, the actual strike or its threat, there are different opinions among social workers. Social workers should carefully consider the relevant issues and their possible impact on clients before deciding how to proceed.

4. Ethical obligations of social workers as professionals

4.01 Competence

(a) Social workers should assume responsibility or perform work only on the basis of existing competence or the intention to acquire the necessary competence.

(b) Social workers should strive to become and remain proficient in

professional practice and performance of professional functions. Social

workers should critically examine and keep abreast of new knowledge relevant to social work. Social workers should regularly study the professional literature and participate in continuing education relevant to social work practice and social work ethics.

(c) Social workers should base their practice on recognized knowledge, including empirical knowledge, relevant to social work and the ethics of social work.

4.02 Discrimination

Social workers should not practice, condone, facilitate or

cooperate with any form of discrimination based on racial, ethnic,

nationality, skin color, gender, sexual orientation, age,

marital status, political opinions, religion, or mental or physical incapacity.

4.03 Doing personal business

Social workers should not allow their personal affairs to interfere with their

ability to perform their professional duties.

4.04 Dishonesty, fraud and deceit

Social workers should not condone, participate in, or be associated in any way with dishonorable, fraudulent, or deceptive activities.

4.05 Problems

(a) Social workers should not allow their own personal

problems, psychosocial disorders, legal problems, substance abuse or mental difficulties interfere with their professional judgment and work, or jeopardize the best interests of the people for whom they have professional responsibility.

(b) Social workers whose personal problems, psychosocial disorders, legal problems, substance abuse or mental difficulties interfere with their professional judgment and work should immediately seek advice and take appropriate corrective action to seek professional help, making changes to their workload, ending their practice or taking any other steps necessary to protect customers and others.

4.06 Distortion

(a) Social workers must clearly distinguish between statements made and actions in which they have participated as individuals and as members of the social work profession, professional social work organization or social work agency.

(b) Social workers who speak on behalf of professional organizations social work must accurately represent the official and authorized positions of organizations.

(c) Social workers should ensure that the results are presented faithfully to clients, agencies,professionals, trusted individuals, educators, people in the know, collaborating organizations and services. Social workers should only claim adequate professional areas of trust that they actually possess and take steps to correct any inaccuracies or misrepresentations of their areas of trust by others.

4.07 Petitions

(a) Social workers should not commence work without the appropriate application of potential clients who, due to special circumstances, may be vulnerable to undue influence, manipulation or coercion.

(b) Social workers must not commence work on solicitation of testifying approval (including soliciting consent to use a client's prior statement as testifying approval) from existing clients or from other individuals who, due to their particular circumstances, are vulnerable to undue influence.

4.08 Credit recognition

(a) Social workers should take responsibility for and receive credit, including credit for authorship, only for the work they actually performed and contributed to.

(b) Social workers must honestly acknowledge the work and contributions that have been made by others.

5. Ethical obligations of social workers to their profession

5.01 Integrity of the profession

(a) Social workers should work with a view to maintaining and maintaining high standards of practice.

(b) Social workers must uphold and promote the values, ethics, knowledge and mission of the profession. Social workers must protect, improve, and strengthen the integrity of the profession through appropriate study, research, active discussion, and responsible criticism of the profession.

(c) Social workers should devote time and professional attention to activities that maintain respect for the value, integrity, and competence of the social work profession. These activities may include training, research, advice, services, legal support, presentations to the community, and participation in the work of their professional organizations.

(d) Social workers should contribute to the fundamental knowledge of social work and share with colleagues their knowledge related to practice, research and ethics. Social workers should strive to contribute to the professional literature and share knowledge at professional meetings and conferences.

(e) Social workers must act to prevent unauthorized and unskilled social work practices.

5.02 Evaluation and research

(a) Social workers should monitor and evaluate policies, programs and practices.

(b) Social workers should support and facilitate evaluation and research to contribute to the development of knowledge.

(c) Social workers should critically examine and keep up to date with emerging knowledge relevant to social work and make full use of assessment and research findings in their professional practice.

(d) Social workers involved in an evaluation or study should carefully consider possible consequences and must follow instructions designed to protect participants in evaluation and research. The relevant supervisory board of the institution should be consulted.

(e) Social workers participating in an assessment or study should obtain free and written informed consent from participants, if possible, without any perceived or actual deprivation or penalty for non-participation;

without undue incentive to participate; and with due regard to participants' well-being, privacy and dignity. Informed consent should include information about the required nature, extent and duration of participation, as well as disclosure of the risks and benefits of participation in the study.

(f) When participants in an evaluation or study are unable to provide informed consent, social workers should provide participants with an appropriate explanation, obtain participant consent to the extent that they are comfortable with, and obtain written consent to appropriate authority.

(g) Social workers should never design or perform an assessment or research that does not include a consent process, such as some form of direct observation and archival research, unless a rigorous and responsible review of the research determines that it is warranted because of the perceived scientific, educational or applied value, and if equally effective alternative procedures that involve the possibility of withdrawing consent to participate in the event are not feasible.

(h) Social workers must inform participants of their right not to participate in evaluation and research at any time without penalty.

(i) Social workers should take appropriate steps to

ensure that participants in the assessment and study have access to appropriate support services.

(j) Social workers participating in an evaluation or study must protect participants from unwarranted physical or mental injury, harm, danger or loss.

(k) Social workers involved in service evaluations should discuss the collected information only with professional goals and only with people professionally interested in this information.

(l) Social workers participating in an assessment or study must be assured of respecting the anonymity or confidentiality of participants and data collected from them. Social workers should inform participants of any confidentiality restrictions, steps that will be taken to ensure confidentiality, and the time when any records containing study data will be destroyed.

(m) Social workers who report evaluation and study results must protect the privacy of participants by omitting identification of information unless proper consent has been obtained, which implies authorization of disclosure.

(n) Social workers must accurately report evaluation and research findings. They must not fabricate or falsify results and must take steps to correct any errors later found in published data using standard publishing methods.

(o) Social workers involved in the evaluation or study must be

aware of and avoiding conflicts of interest and double standards with participants, must advise participants when a real or potential conflict of interest arises, and must take steps to resolve the issue in a manner that recognizes participants' interests as paramount.

(p) Social workers should educate themselves, their students and colleagues

responsible research methods.

6. Ethical obligations of social workers to society as a whole

6.01 Social welfare

Social workers must support the overall well-being of society, from the local to the global level, as well as the development of people, their communities and their environment. Social workers must protect living conditions conducive to the fulfillment of basic human needs and must uphold social, economic, political and cultural values ​​and institutions that are consistent with a sense of social justice.

6.02 Public participation

Social workers should facilitate informed public participation in

shaping public policies and institutions.

6.03 Public emergencies

Social workers should provide appropriate professional services in public emergencies as long as possible.

6.04 Social and political action

(a) Social workers should engage in social and political activities that strive towards the goal of ensuring that all people have equal access to the resources, employment, services and opportunities they require to meet their basic human needs and develop fully. Social workers must be aware of the impact of the political realm on reality and must advocate for changes in policy and legislation to improve social conditions in order to meet basic human needs and uphold social justice.

(b) Social workers must act to expand choice and opportunity for all people, with special attention vulnerable, hurt, oppressed and exploited individuals and groups.

(c) Social workers must support conditions that encourage respect for cultural and social diversity in the United States and throughout the world.

Social workers must support policies and practices that demonstrate respect for difference, support the expansion of cultural knowledge and resources, advocate for programs and institutions that demonstrate cultural competence, and support policies that guarantee rights and affirm equality and social justice for all people.

(d) Social workers must act to prevent and eliminate

domination, exploitation, and discrimination against any person, group, or class based on race, ethnicity, national origin, color, gender, sexual orientation, age, marital status, political opinion, religion, or mental/physical disability.

Topic 1. Technologization of social work

(practical lesson - 4 hours)

Issues for discussion:

    Objective prerequisites for the technologization of social space and the reasons for the technologization of social activity.

    What is the specificity of social technologies? Essence and types of social technologies.

    The concept of "technology of social work": essence, content, principles. What are the features of social work technologies?

    The main purpose of social technologies.

    Principles and grounds for classifications of social technologies and technologies of social work.

    Characteristics of approaches to the classifications of social technologies and technologies of social work (Compare different approaches).

Practical tasks.

2. Make a table of different types of social technologies.

Message:

On the example of one of the countries to characterize the technology of social work. When describing, open the questions:

Factors influencing the development of social work practice;

Forms and methods of social work with various groups of the population. (Country - optional: Germany, Great Britain, Denmark, USA, Sweden, etc.).

Basic concepts of the topic: macrotechnologies of social work, mesotechnologies of social work, microtechnologies of social work, social technologies, technology, technology of social work, difficult life situation, human resources.

Literature:

    Fundamentals of social work: textbook / otv. ed. P. D. Pavlenok. - M. : INFRA-M, 2006. - S. 185-198.

    Social work: theory and practice: Proc. allowance / Resp. ed. d.h.s. prof. E. I. Kholostova, Doctor of History, prof. A. I. Sorvina. - M. : INFRA-M, 2004. - Chapter VII.

    Technology of social work: Proc. allowance for students. higher textbook institutions / Ed. I. G. Zainysheva. – M.: Humanit. ed. Center VLADOS, 2002. - Chapters I, III.

    Technology of social work in various fields life activity: textbook / ed. P. D. Pavlenka. - M. : Dashkov i K, 2007. - S. 11-16.

    Firsov, M. V. Technology of social work: Proc. manual for universities / M. V. Firsov - Ed. 2nd. - M. : Academic Project, 2009. - Topics 2, 3.

    Kholostova, E. I. Social work: study guide / E. I. Kholostova. – M.: Dashkov i K, 2008 – S. 459-474.

Topic 2. Technological process in social work

(practical lesson - 2 hours)

Issues for discussion:

    Technology of social work as a process. Principles of problem solving in social work.

    Aspects of technologization in social work.

    The structure of the technological process.

    Procedural stages of the technological process.

    Manufacturability and creativity in social work.

Practical task:

1. Make a dictionary of the main concepts of the topic.

2. Study the schemes of cognitive, structural, functional and resource models of social work technology. Analyze them, determine the general, special, single. [See: Firsov M.V. Technology of social work. Scheme 2 (p. 80), scheme 3 (p. 87), scheme 4 (p. 93), scheme 5 (p. 99)].

Basic concepts of the topic: algorithm, tools, methods of social work, methods of intervention, methods of social work, methods of expert evaluation, operation, social problem, social contradiction.

Literature:

    Pavlenok, P. D. Theory, history and methods of social work: Tutorial. - 7th ed., add. – M. : Dashkov i K°, 2007. – 476 p.

    Social work: theory and practice: Proc. allowance / Resp. ed. d.h.s., prof. E. I. Kholostova, Doctor of History, prof. A. S. Sorvina. – M.: INFRA-M, 2004. – 427 p.

    Technology of social work: Proc. allowance for students. higher textbook institutions / Ed. I. G. Zainysheva. – M.: VLADOS, 202. – 240 p.

    Firsov, M. V. Technology of social work: textbook. manual for universities / M. V. Firsov. - M .: Academic Project, 2009. - Topics 4.

    Kholostova, E. I. Social work: textbook. Allowance / E. I. Kholostova. - M. : Dashkov i K, 2008. - S. 466-474.

should be able to :

  • operate with basic concepts and categories of specialty;

As a result of mastering the discipline, the student must know:

  • categories and concepts of social work, the specifics of the profession;

View document content
"Methodological recommendations for the implementation of practical classes with students in the discipline Theory and Methods of Social Work"

Ministry of Education of the Moscow Region

State Educational Institution of Higher Education "State Humanitarian and Technological University"

Humanitarian and Pedagogical College

for practical work

in general professional discipline "Theory and Methods of Social Work"

39.02.01 Social work

2015

APPROVED

Subject-cycle commission

socio-economic disciplines

(name of the commission)

Protocol No. __ dated "___" __________ 20___

Developed on the basis of the Federal State Educational Standard for the profession / specialty of secondary vocational education

_39.02.01 Social work

(code, name of profession/specialty)

_______________________________________

Chairman of the subject-cycle commission

__________________ / __A.Yu.Samoshkina

Signature Full name

Deputy director of academic work

__________________ / _____E.B. Titov____

Signature Full name

Goals and objectives of organizing practical work on the subject of Theory and Methods of Social Work:

As a result of mastering the discipline, the student should be able to :

    carry out professional activities in accordance with the professional values ​​of social work;

    use the technologies and methods of social work to transform the client's SWC;

    collect the necessary information, analyze the situation of the client in the provision of social services and targeted assistance.

As a result of mastering the discipline, the student must know:

    traditions of Russian and international charity;

    main modern concepts and models of social work, their foundations;

    the main stages in the history of the development of social work in Russia and abroad;

    general and private technologies, methods of social work;

    features of the object and subject of social work;

    the main approaches used in social work (subject-subjective, personality-oriented, system-activity, etc.);

    principles of activity of the social worker;

Practical work is designed to contribute to the formation of general and professional competencies:

Name of learning outcome

Understand the essence and social significance of your future profession, show a steady interest in it.

Organize their own activities, determine the methods and ways of performing professional tasks, evaluate their effectiveness and quality.

Solve problems, assess risks and make decisions in non-standard situations.

Search, analyze and evaluate information necessary for setting and solving professional problems, professional and personal development.

Use information and communication technologies to improve professional activities.

Work in a team and team, communicate effectively with colleagues, management, consumers.

Set goals, motivate the activities of subordinates, organize and control their work with the assumption of responsibility for the result of the tasks.

Independently determine the tasks of professional and personal development, engage in self-education, consciously plan advanced training.

Be ready to change technologies in professional activity.

Carefully treat the historical heritage and cultural traditions of the people, respect social, cultural and religious differences.

Be ready to take on moral obligations in relation to nature, society, and man.

Diagnose TJS in the elderly and disabled, identifying the types of care needed.

Coordinate the work of social and consumer services for the client.

To carry out social patronage of the client, including assistance in providing medical and social patronage.

To create the necessary conditions for adaptation and social rehabilitation of the elderly and the disabled.

To prevent the occurrence of new TJS in the elderly and the disabled.

Diagnose TJS of families and children with the definition of the types of assistance needed.

Coordinate the work on the transformation of TLS in the family and in children.

Carry out patronage of families and children in THC (accompaniment, guardianship, guardianship, patronage).

To create the necessary conditions for the adaptation and social rehabilitation of various types of families and children in TJS.

To prevent the occurrence of new TJS in various types of families and in children.

Diagnose TJS in individuals at risk.

Coordinate work on the transformation of TJS in people at risk.

Carry out patronage of persons from risk groups (escort, guardianship, guardianship, patronage).

Create the necessary conditions for the adaptation and social rehabilitation of persons from risk groups.

To prevent the occurrence of new TJS in people at risk.

Types of practical work and time for its implementation(14 hours)

Topic name

Types of practical work

Time

Formed competencies

Differences in the ways of development of social work in Russia and abroad.

Discussion of information messages on the teacher's questions.

OK 1, OK 10.

Social work as a system of activity.

Writing an essay-reasoning on the topic: "The expediency of considering social work as an integral system."

OK 1-4, OK 6-9, PC 1.2, PC 2.2, PC 3.2

Theories and models of social work.

Comparative analysis sociologically oriented models of social work.

OK 2, OK 4, OK 9.

Methods of knowledge in social work.

Comparative analysis of general scientific and particular scientific methods used in social work.

OK 2, OK 5, OK 9, PC. 1.1-1.5, PC 2.1-2.5, PC 3.1-3.5

Models of social policy.

Consideration of the main provisions of the "Convention on the Rights of the Child" and writing an essay-reasoning on the topic: "The role of the social policy of the state in the field of child protection."

OK 1, OK 3, OK 7, PC 2.1-2.5

Social work as a field of specialist training.

Drawing up a professiogram of a modern social worker.

OK 1-11, PC 1.1-1.5, PC 2.1-2.5, PC 3.1-3.5

Private technologies of social work.

Consideration of the theory and practice of social work in Russia and abroad. Drawing up a summary table.

Workshops.

Practice #1

"Differences in the ways of development of social work in Russia and abroad."

Target: study of the historical experience of social work in different periods of time.

Issues for discussion:

    Foreign experience of theoretical understanding of models of social support.

    Historical experience of the development of social work abroad.

    Modern practice of social work abroad (on the example of England, France, Germany, USA).

Execution time:

execution 00 hours 90 minutes;

Criteria for assessing assignments

Z 4.

Active participation in professionally significant events (conferences, projects)

Z 9. The concept of social work values ​​and traditional spiritual values.

Practice #2

"Social work as a system of activity".

Target: substantiation of the expediency of considering social work as an integral system.

execution 00 hours 90 minutes;

Criteria for assessing assignments

Name of objects of control and evaluation

The main indicators for assessing the performance of the task

Z 6. Features of the object and subject of social work.

Presentation of existing approaches to the classification of categories located in the TLS

Z 7. The main approaches used in social work

(subject-subject, personality-oriented, system-activity, etc.).

Presentation of the essence of approaches to social work.

Recognition of an approach by its characteristics.

Z 9. The concept of social work values ​​and traditional spiritual values.

Demonstration of interest in the future profession in the process of theoretical and practical training, industrial practice.

Practice #3

"Theories and Models of Social Work".

Target: reveal the content of socially oriented models of social work.

Time to prepare and complete:

execution 00 hours 90 minutes;

Criteria for assessing assignments

Practice #4

"Methods of knowledge in social work".

Target: comparative analysis of general scientific and particular scientific methods used in social work. Determining the scope of their application.

Time to prepare and complete:

execution 00 hours 90 minutes;

Criteria for assessing assignments

Practice #5

"Models of social policy".

Target: determination of the main priorities of social policy in the context of reforming Russian society.

Time to prepare and complete:

execution 00 hours 90 minutes;

Criteria for assessing assignments

Name of objects of control and evaluation

The main indicators for assessing the performance of the task

Z 2. Traditions of Russian and international charity.

Description of the features of philanthropic activity.

Z 4. The main stages in the history of the development of social work in Russia and abroad.

Enumeration of the historical stages in the development of social work.

Presentation of the essence of the stages of the historical development of social work.

Recognition of a stage by its characteristics.

Practice #6

"Social work as a field of specialist training".

Target: reveal the importance of the professionalism of a social worker in modern world.

Time to prepare and complete:

execution 00 hours 90 minutes;

Criteria for assessing assignments

Name of objects of control and evaluation

The main indicators for assessing the performance of the task

Z 8. Principles of activity of the social worker.

Presentation of the essence of the principle of activity of a social worker.

Recognition of a principle by its characteristics.

Performing introspection and adjustment of own activities.

Z 9. The concept of social work values ​​and traditional spiritual values.

Demonstration of interest in the future profession in the process of theoretical and practical training, industrial practice.

Practice #7

"Private technologies of social work".

Target: establishing the relationship between theory and practice of social work.

Time to prepare and complete:

execution 00 hours 90 minutes;

Criteria for assessing assignments

Name of objects of control and evaluation

The main indicators for assessing the performance of the task

Reproduction of basic terms.

Description of the specifics of the forms of social services for the population in accordance with the requirements professional standard"Social worker", approved by the Order of the Ministry of Labor of Russia dated November 18, 2013 No. 677 N. and the Code of Professional

Z 5. General and private technologies, methods of social work..

Analysis of innovations in the field of professional activity.

Fill in the table according to the studied material:

Country

Theory

Practice

Russia

Germany

France

England

    N.M. Platonov, G.F. Nesterova Theory and Methods of Social Work: Moscow Publishing Center "Academy" 2014

    Kravchenko A.I. Social work: textbook. - M .: TK Velby, Publishing House Prospekt, 2010. - 416p.

    Lozovskaya E.G., Novak E.S., Krasnova V.G. History of social work in Russia: Educational and methodological manual for the specialty "Social work". - Volgograd: VolGU Publishing House, 2011.

    Vlasov P.V. Charity and mercy in Russia. - M .: CJSC Publishing house Tsentrpoligraf, 2001.

    Kostina E.Yu. History of social work. - Vladivostok: Publishing House of the Far Eastern University, - 2003.

    Melnikov V.P., Kholostova E.I. History of social work in Russia: Proc. allowance. - M .: Publishing and bookselling center "Marketing", 2001.

    Nikitin V.A. Some problems of developing the conceptual foundations of the theory of social work (Text): Collection of scientific articles. Moscow: ANO SPO SOTIS. 2008. - 144p.

    Fundamentals of social work: Textbook / otv. Ed. P.D. Peacock. - 2nd ed .. corrected. and additional - M.: INFRA-M, 2003. - 395s.

    Social work: theory and practice: Proc. allowance / resp. ed. d.h.s., prof. E.I. Kholostova, Doctor of Historical Sciences, prof. A.S. Sorvin. – M.: INFRA-M, 2003. – 427p.

    Firsov M.V. history of social work in Russia: Proc. allowance for university students. – M.: Humanit. Ed. center VLADOS, 1999.

    Kholostova E.I. Professionalism in social work: Textbook. - M .: Publishing and Trade Corporation "Dashkov and K", 2006. - 236s.