Personal and business qualities of the student. Features of the business qualities of an employee

To successfully carry out activities in a managerial position, a person needs to have a whole list of qualities - confidence, responsibility, perseverance, the ability to make quick choices, calculate a profitable outcome for the company, skillfully handle business documentation, reasonably delegate duties. All these personal qualities can be given to a leader by nature. If desired, the strengths of character can be independently brought up by him in himself, honed and improved by his own purposeful actions. What is the set of these qualities? This and more is discussed below.

Formation of a set of qualities of a leader to ensure the effective activity of subordinates

Although the totality of personal qualities of a leader is directly dependent on the characteristics of managerial activity, psychologists and theorists in the field of management identify sets of qualities that should be inherent in a person in any leadership position.

Thus, the results of psychological tests show that the combination of an official boss and an unofficial leader in one person increases the efficiency of employees by 20-30%. The essence of the phenomenon lies in doubling the strength of the leader's influence on the group, using not only the officially granted power, but also the personal qualities of the leader, the possibilities of persuasion and suggestion to inspire employees. The same psychological tests confirmed that the official authority of the leader justifies only 60% of the possibilities working group, while psychological or informal authority allows you to achieve 85-90% of the return of employees.

To build an effective system for managing the activities of employees, the manager should know the personal orientation. The orientation of the leader is based on the attitudes that in the process of personal communication receive the greatest advantage. It is equality, potential and creativity. The predominance of one or two of the above attitudes in the communication process may become the basis for effective management group and will help to maintain cohesion in the team.

Neglect of each of the three settings is an indicator of an ineffective management style.

Requirements for leaders

A lot of research of the last decade has been devoted to attempts to determine the perfect set of personal qualities of a leader. They included the construct of the ideal personality of a leader, the formation of leadership and subjective qualities, a list of necessary skills, and so on. Many studies have indeed confirmed that effective work company depended on the intelligence of the leader, his reliability, responsibility, activity, social position, and more. However, these qualities did not exclude the manifestation of negative traits, especially in stressful situations. In addition, there is evidence that managers with the above list positive characteristics have not been successful. The factor of quantitative distribution of efforts for each personal characteristic, as well as the depth of their manifestation in communication with subordinates.

Man is unable to become a good leader only if certain traits are present. The style of managerial activity of a person, his behavior with employees is essential.

Researchers agree that a leader cannot do without the following qualities:

• Enthusiasm, energy, reasonable inclination to risk and fight, strong motivation to win;
• permanence;
• Ability to proper organization team, personal approach to subordinates, rational delegation of duties, coordination of actions;
• High intelligence, competence, ability to correctly assess own possibilities, developed imagination, intuition, insight;
• Ability to communicate, long-term communication;

Determination of the primary personal qualities of a leader and their development

Survey CEOs leading Russian companies showed what character traits, from their point of view, people who want to become leaders must have:

The interviewed employees also identified other traits that their leader should possess:

• The presence of strategic thinking.
• Self-confidence.
• The ability to bring the group together.
• Ability to prioritize.
• Sociability.

Clearly, there is agreement on three points out of five. However, sociability dropped from first to fifth place, and self-confidence from fourth to second. Employees give the leading place to strategic thinking - the talent to solve problems and achieve goals with the least expenditure of resources. It is this personal quality of the leader, according to subordinates, that can lead the enterprise to prosperity.

Skills of a Professional Leader

Summing up the above, we can distinguish the following skills inherent in a competent manager:

• Psychological balance. The ability not to lose self-control difficult situations requiring tough and fast responses. Subordinates must see that the leader, regardless of the situation that has arisen, has not lost his composure.
• Striving for victory. An experienced leader must motivate employees, demonstrate inexhaustible enthusiasm. Career advancement is impossible without the desire to climb up and occupy new high positions.
• Practical intelligence- the talent to think logically, to calculate your steps in the future, to see the consequences of your actions.
• Social intelligence. It has much in common with empathy - the ability to put yourself in the place of another and fully share his feelings. A sensible manager uses this tool most effectively during the distribution of duties - he knows what specific work should be given to this or that person, and he will be sure that it will be done well.
• Adequate self-esteem of a leader lies in the ability to analyze the entire amount of information about oneself, perceive it critically and correctly, and then correct one's behavior. Also, adequate self-esteem allows you to correctly assess your capabilities and not take on overwork.

Improving character strengths

The most effective honing of leadership skills is constant practice, with overcoming difficulties, ups and downs. This is the only way to improve your strengths, to grow a person who is confident in himself and in his actions.

You can also do the following exercises to develop leadership qualities and skills:

• Set ambitious goals for yourself. For the development of leadership skills, it is more useful to complete 80% of the most difficult task than to complete 150% of a simple task that does not promise any prospects.
• Find a common language with the team. After talking with subordinates, conveying to them the company's goal and the role of the working group in achieving it financial results activity of the economic entity, often increases.
• Joint professional development will benefit both the leader and his subordinates.
• A simple conversation with a client can also be a good leadership exercise. By asking ordinary person about his goals in life, you can get ideas for developing your own business.

Personal qualities of a leader for characterization

A characteristic for a manager is a document containing a list of positive personal qualities of a person, as well as a list of his professional merits.

The characteristic may be needed by public authorities, as well as third parties when deciding on transfers to other branches and to higher positions.

The document is drawn up in free form. The characteristic includes the personal data of the head, the specifics of his labor activity and a list of professional achievements. The document also briefly describes the character traits and behavior of the leader.

Examples of personal qualities of a leader to characterize:

Personal qualities of a leader in a resume

For a person who wants to get a job as a manager, creating a competent, adequate, concise, but as informative resume as possible should be a paramount task.

It is necessary, at the same time, not to exaggerate one's skills, but also not to be modest, to impress the employer and, then, to prove oneself from the good side in managerial activities.

The resume should be subject to regular adjustments as qualifications improve. Don't forget to update information.

The summary should contain detailed and informative points relating to professional knowledge and skills, strengths, skills and positive qualities.

Personal qualities that should be present in a manager's resume are as follows:

• Professional skills. You should list everything that matters for the position you hold. At the top of the list should be skills that are directly relevant to successful employment. Other positive, but not primary character traits for work, place at the end of the list.
• Ability to deal with negative emotions and stressful situations.
• Perseverance and diligence - they help to cope with the tasks set, create a reputation as a pedantic and scrupulous leader.
• Ability to get along with subordinates.
• The desire to improve their own professional skills.
• Talent for leadership.

Thus, the leader must have a fairly impressive list of personal qualities that allow him to effectively manage his subordinates and cope with other professional tasks assigned to him.

Professional qualities for a resume: the most important thing in 1 minute

Professional qualities for a resume

Professional qualities - this is how you can characterize the totality personal qualities, as well as all the skills that a person managed to acquire during his professional activity. They can help you improve in the future and bring tangible benefits to your company.

Sometimes there are qualities that can be called professional only conditionally. For example, referring to them as “a developed sense of humor”, the applicant is unlikely to attract the attention of a recruiter. Unless a person is looking for a job as a party host - then a sense of humor can still be called professional.

Strong professional qualities for a resume

• desire for professional growth;
• the ability to convince;
• increased performance;
• analytical thinking.

All this will allow the recruiter to navigate and understand how to build communication with you and what your qualities should be better revealed at the interview.

For example, the same lack of experience can be supplemented with qualities such as result orientation and a quick learner. Thus, the employer, realizing that there is no need to expect instant results from a new employee, still gets the opportunity to create from him exactly the specialist that is required. If your future employer is forward-thinking, you stand a good chance.

Examples of professional qualities in a resume

It must be remembered that when listing any of professional qualities, you need to coordinate this list with the requirements that apply to the position. For example, accuracy can hardly be attributed to professional qualities and defining criteria for a candidate applying for a top manager vacancy. But it can be a very tangible plus for the post of secretary. Therefore, when choosing professional qualities for a resume, consider how one or another of them will be appropriate for you in a future position.

Here are a few situations related to certain professions that require some specific qualities.

An example of professional qualities for a manager's resume

• responsibility;
• performance;
• the ability to negotiate;
• enterprise;
• ability to make decisions quickly.

An example of professional qualities for an accountant resume

• performance;
• accuracy;
• punctuality;
• organization.

An example of professional qualities for a sales manager resume

• the ability to find a common language with people;
• public speaking skills;
• the ability to quickly navigate the situation;
• creativity.

As you can see, there is a difference in professional qualities. It all depends on what position you intend to apply for. But do not forget that the list of qualities should not be too long. If it contains about 10 points (or even more), then there is a high probability that your resume will be put aside: after all, the recruiter will get the feeling that you are just praising yourself. Show moderation - and the recruiter will appreciate your professional qualities in the resume.

In the resume of the applicant, a separate section is devoted to personal and professional qualities.

What qualities to include in a resume

We offer you possible options for the personal qualities of a person for a resume:

• accuracy;
• activity;
• ambition;
• analytic skills;
• fast learner;
• politeness;
• attentiveness;
• high efficiency;
• flexibility;
• discipline;
• friendliness;
• conscientiousness;
• initiative;
• performance;
• sociability;
• creativity;
• loyalty;
• reliability;
• persistence;
• resourcefulness;
• focus on results;
• non-conflict;
• optimism;
• oratory;

• organizational skills;
• organization;
• result orientation;
• responsibility;
• responsiveness;
• decency;
• enterprise;
• presentable appearance;
• adherence to principles;
• punctuality;
• innovation;
• self-control;
• self-criticism;
• independence;
• scrupulousness;
• ability to make quick/independent decisions;
• Justice;
• striving for professional development / self-improvement / professional growth / development;
• stress resistance;
• a creative approach to finding ways to accomplish the tasks;
• diligence;
• self-confidence;
• ability to adapt to change;
• teamwork skills;
• the ability to convince;
• good diction;
• purposefulness;
• honesty;
• sense of humor;
• energy.

This list of personal qualities in the resume is not exhaustive.

Strengths and weaknesses in a resume

When indicating positive and negative qualities in a resume, you need to be very careful, since the same characteristic in one situation can turn out to be a virtue, in another, on the contrary, a disadvantage. Much depends on the position for which the resume is written, corporate culture company-employer and other personal factors.

Examples of weaknesses and strengths of character in a resume

In the above list of business and personal qualities for a resume, you can choose several (5-10 pieces) of your strengths that meet the requirements of the employer for the position you are applying for. When specifying personal qualities in your resume, be prepared to give a specific example at the interview that demonstrates that you have this characteristic.

Examples of character weaknesses in a resume: lack of work experience; excessive emotionality; inability to lie, etc. - unless you are specifically asked to indicate negative qualities in your resume, you should not mention your shortcomings on your own initiative.

Constantly doing resume writing, I always recommend to everyone to write achievements in the resume. The resume from this becomes stronger and more effective, the applicant looks more solid and you want to talk with him.

What Achievements Will Give You on Your Resume

• Achievements will show you as a successful and productive person. You do not just work and fulfill your duties, you lead the company to prosperity. You do it! Not your boss, but you!
• Professional achievements in the resume play the pride of employers. They also want you to increase their profits, reduce costs, speed up any processes, simplify, secure, invent, etc. Owners want these achievements and that's why they need you.
• Your successes show your responsibility and determination. I don’t like it when people list their personal qualities in their resumes as responsibility, purposefulness, commitment… Such a list doesn’t say anything and doesn’t prove anything, but your achievements do. These are undeniable facts that confirm that you achieve your goals.
• Your accomplishments on your resume hint that you are making a career and growing. They emphasize that you appreciate and love your work, want to succeed in it, grow, achieve more. This, in turn, is a subtle allusion to high salary and serious position.

How to write achievements on a resume

Now let's figure out how indicate your progress. I recommend following three rules.

1. Specifics

Personal achievements in the resume must be formulated specifically - increased by 17%, accelerated by 6 seconds, trained 3 managers, wrote 74 articles, passed 4 audits, drew 23 advertising posters, etc.

What to write in a resume about yourself: examples of personal qualities

It doesn’t matter what units you measure with, as long as your result is expressed in numbers.

If the result is difficult to measure, write without numbers and try to describe the essence.

2. Linking achievements to the place of work

Usually, the employer is interested in the last 2-3 places of work, so it is better to describe your successes specifically for them. Each place has its own list of achieved goals.

3. Compliance with the desired position

Very often in counseling I see people pointing out accomplishments that are not suitable for future work. Many people confuse the level of leader and subordinate. For example, they are looking for a job as a chief accountant, and successes are written at the level of a junior economist. Or a person wants to get a job as a programmer, and before that he worked in his own business and describes his achievements at the highest managerial level.

So, what achievements should you list on your resume? If you are looking for a managerial job, make sure that the level of success is managerial. If you are looking for a job line specialist, meet this level.

It doesn't matter who you were before, what matters is who you want to be now. Make your resume for future work, and do not describe what is now.

Examples of achievements in the resume

I want you to see not just examples of achievements in the resume, but also standard errors, so I made a sign in the style of "correct - not correct."

Think about how to describe achievements in a resume in a way that is tasty, look for good wording. It depends on whether they want to invite you for an interview.

Here are some more examples of successes and achievements from real resumes as a sample:

• Organized the transition from GAAP standards to IFRS standards.
• Organized the merging of two CASCO/OSAGO databases into one database of a single format.
• Made the transition from 1C 7.7. on 8.2.
• Successfully passed 4 tax audits.
• Found a direct loss of selling products at prices below cost.
• Licensed 18 filling stations.
• Took first place in the production and sales of clothing models for the year.
• Increased the base of regular English-speaking customers by 70%.

If the details of your work are trade secrets

If you are not allowed to tell the details of your work, indicators and numbers, then stay on the edge of the possible. Tell me about your accomplishments anyway - a little vague, no titles, but tell me.

Systematically and step by step about writing an effective resume

If you think that there are no achievements

It seems to you. Everyone has success and to find them you just need to start looking for them. Perhaps you will not have super achievements and feats, but you will get a modest list. Well, so what!? Everyone's success is different.

I want to make a reservation right away, there are a number of positions where achievements do not matter - a cleaner, a loader, a handyman, a cashier, a fast food restaurant employee, a driver, etc. If your job is on the list of unskilled labor, don't write accomplishments. They will be redundant.

Also read

»How to write a resume

»How to List Key Skills on a Resume

» How to specify weak sides and shortcomings in the resume

Personal qualities in a resume with examples

Home / How to write a resume

7 "not" for resume

From year to year, in various publications on employment, experts explain what and how to indicate in a resume. Today we will talk about what should not be in this document.

Practice shows that many job seekers strive to distinguish themselves with a non-standard approach in compiling a resume: either tell something about themselves that should make an indelible impression on the employer, or simply tell everything about themselves. Meanwhile, most of these masterpieces cause only bewilderment or laughter. However, all this would be funny, whenever it was so serious. After all, sometimes because of one single insidious line, no employer invites a person for an interview.

So, what information should not be on your resume ...

90-60-90, photo and other physical data

A description of your appearance in a resume is relevant only for models. When a person applies for a managerial position, height, weight and other clarifications cause the employer to be quite naturally surprised. Of course, there are vacancies where certain standards are required. For example, sellers in boutiques and shops youth clothing they want to see slim and no more than the 46th size. Or, say, in stores for the full - on the contrary. And, nevertheless, first of all, normal employers are interested in the experience, education and business skills of a candidate for a vacancy. And when an applicant for a managerial position writes about himself that he is “tall, slender, with a pleasant appearance,” it looks strange.

Sports results

One contender for leadership position 48 years old, he invariably wrote in his resume: “I run a hundred meters in 14 seconds.” The man, according to his explanation, wanted to emphasize that he was young and vigorous in body and soul. But how did employers perceive this revelation?

What personal qualities should be included in a resume?

Definitely: no one was in a hurry to invite a candidate for an interview. And as soon as this line was removed from the resume, the applicant immediately began to receive very decent offers.

Also, you should not write about your sports ranks received in early childhood, unless you are applying for vacancies in sports clubs and similar organizations.

Family status

In principle, there is nothing wrong if the candidate succinctly indicates “married” or “married” in the resume. But when people go into details, it looks ambiguous. Why does an employer need to know what age and gender your children are when they first meet? Or how many times have you been married? Of course, at the interview you may be asked about this, but in the resume this information obviously redundant. And most of the personnel officers who will read your message will decide that family life is a priority for you over career achievements. And this, you see, is not in your favor. The fact that you are an exemplary family man is certainly good. But when you yourself focus on this, you cause doubts among personnel officers.

Personal qualities

One candidate made a lot of fun with the HR community from our site's forum. He said the following about himself: “I take an active life position, but bad habits I don’t have (playing cards, drinking wine, smoking, being attracted to many women).

High efficiency. Scrupulous, attentive, inquisitive, sociable. The seriousness and accuracy inherent in mature age. I visit the pool. If the candidate's task is to make the employer laugh, then he coped with this. That's just invitations for an interview, he is unlikely to wait.

Moreover, you can not write about personal qualities at all. After all, no one will say about himself that he is inattentive, optional and sloppy. So personal characteristics are nothing more than general words that do not give the employer any relevant information. Instead, focus on your responsibilities and accomplishments at work.

Achievements

Take this line in your resume seriously. The listed achievements should be closely related to the field of activity in which you are going to get a job. Therefore, “1st rank in rugby” for a sales manager or “winner of a wood carving contest” for an accountant is completely unnecessary information that will cast doubt on the adequacy of the candidate. If nothing of value comes to mind, it is better to exclude the “Achievements” section altogether.

Hobby

If a hobby is related to professional activity, then it is not forbidden to mention it in the resume. But more often than not, your hobbies are a purely personal matter, and there is no point in introducing them to a potential employer.

There were even cases when a candidate was denied a job solely because of a hobby. One manager was looking for a chief accountant. After a series of interviews, he was left with two applicants, and he found it difficult to make a final choice. But then I noticed that one of the applicants indicated extreme sports as a hobby in her resume. And the employer gave preference to another candidate, not an extreme, because he considered that the love of risk does not adorn the chief accountant.

Dreams and plans

It is better not to write about your dreams of becoming a director or simply revealing your personal creative potential in your resume. To talk about career aspirations, you need to be absolutely sure that this is welcome in the company. And in any case, it is better to leave this topic until the interview. After all, the resume is designed to show what kind of specialist you are at the moment, whether you have enough experience to take vacant position. And further growth, you see, is a matter of the future.

Concerning creative potentials and self-realization, they are also not of much interest to the employer, especially with a preliminary acquaintance. Moreover, applicants often invent such phrases that after reading them, the personnel officer has no desire to get to know the candidate better. It’s better to write nothing at all than, for example, something like this: “I have an office dream: to find not only a job that provides livelihood, but also the joy associated with it, bringing a sense of peace.”

Elena Khudyakova
Work For You

The employer is important both personal and business qualities of the employee. What abilities are more important? How to deal with negative traits? Each profession has its own characteristics. About how to do right choice and how to evaluate a future employee, we will tell in our article.

Business and personal qualities

The business qualities of an employee are his ability to perform certain labor obligations. The most important of them are the level of education and work experience. When choosing an employee, be guided by the benefits that he can bring to your company.

Personal qualities characterize the employee as a person. They become important when applicants for one position have business qualities on the same level. Personal qualities characterize the employee's attitude to work. Focus on independence: he does not have to do your job, but he must cope with his own to the fullest.

The choice of qualities

If more than 5 characteristics are entered in the resume, this is a signal that the applicant is not able to make a competent choice. Moreover, the standard “responsibility” and “punctuality” have become commonplace, so if possible, ask what these mean. general concepts. A striking example: The phrase "high performance" may mean "the ability to work with a large amount of information", while you were counting on "willingness to work overtime."

Such general concepts as "motivation to work", "professionalism", "self-control", the applicant can reveal in other expressions, more specifically and meaningfully. Pay attention to incompatible qualities. To verify the honesty of the applicant, you can ask to illustrate with examples the characteristics indicated by him.

Negative qualities of an employee

Sometimes they are also included in the resume by the job seeker. In particular, such as:

• Hyperactivity.
• Excessive emotionality.
• Greed.
• Vindictiveness.
• Impudence.
• Inability to lie.
• Inability to work in a team.
• Restlessness.
• Touchiness.
• Lack of work experience/education.
• Lack of sense of humor.
• Bad habits.
• Passion for gossip.
• straightness.
• self-confidence.
• Modesty.
• Weak communication.
• The desire to create conflict.

An applicant who has written negative qualities in a resume can be honest, or maybe reckless. Such an act does not justify itself, but if you want to know possible problems with this applicant, ask him to list his negative qualities. Be ready to give the person an opportunity to rehabilitate himself and present negative qualities in a favorable light. For example, restlessness indicates easy adaptation and quick switching from one task to another, and straightforwardness indicates the benefits that he can bring when making a deal.

Be ready to give the person an opportunity to rehabilitate himself and present negative qualities in a favorable light.

Qualities for different professions

Certain professional qualities are needed in almost all activities. You can make it easier for applicants to work and at the same time narrow their circle by entering information about desired characteristics in a job advertisement. For an employee in the field of promotion or entertainment, the main qualities are communication skills, the ability to work in a team, and win people over. The list of winning qualities will also include: charm, self-confidence, energy. In trade list best qualities will look like this: flexibility of thinking, customer interaction skills, ability to negotiate, work in a team, as well as quick response, politeness, perseverance, activity.

A leader in any field should be characterized by such professional qualities as organizational skills, the ability to find a common language and work in a team, resourcefulness, conflict-free, charm and the ability to teach. Equally important are the ability to make quick decisions, self-confidence, attentiveness and balance.

The strengths of an employee working with a large amount of data (accountant or system administrator): attention to detail, accuracy, quick learner, attentiveness, organization and, of course, the ability to work with a large amount of information.

The characteristics of a secretary include a variety of positive qualities: customer interaction skills, business communication, literacy, the ability to negotiate and business correspondence, the ability to do several things at the same time. Also pay attention to good external data, attentiveness, tact and balance, diligence. In any profession, responsibility, attentiveness and stress resistance are useful. But the applicant, inscribing such qualities in the resume, does not always take them seriously.

In any profession, responsibility, attentiveness and stress resistance are useful. But the applicant, inscribing such qualities in the resume, does not always take them seriously.

Evaluation of the professional qualities of an employee

In order not to waste time and money on testing new employees, sometimes companies evaluate them before hiring. For this, even special centers staff assessments. A list of grading methods for those who prefer to do it themselves:

• Letters of recommendation.
• Tests. This includes conventional aptitude and aptitude tests, as well as personality and background tests.
• Examination of the knowledge and skills of the employee.
• Role play or case studies.

The role-playing game will help you find out in practice whether the applicant is right for you. Act out a day-to-day situation for his position and see how he copes. For example, evaluate his customer interaction skills. Let the buyer be your competent employee or yourself, and the applicant will show what he is capable of. You can set a goal for him to achieve during the game, or simply observe the style of work. This method will tell a lot more about the applicant than the column "Personal qualities" in the resume.

When deciding on the evaluation criteria, you can base on business qualities ah: punctuality, potential quantity and quality of work performed, experience and education, skills, etc. For greater efficiency emphasize the qualities required for the position for which the candidate being assessed is applying. To be confident in an employee, consider his personal qualities. You can independently conduct an assessment in the form of a rating of candidates, placing + and - according to certain criteria, distributing them by level or awarding points. Avoid scoring errors such as bias or stereotyping, or overweighting one criterion.