Special knowledge and skills. Key skills in a resume: what they are and how to indicate them correctly

Shot from the film "Stepbrothers"

So that in front of the future leadership, we must try to impress from the very first line. And now we are not talking about your full name and information about the number of medals in swimming in the elementary and high school. The first thing your employer will look at is the professional skills you have for the position you have chosen.

What are key skills on a resume?

This is such a section of the resume, where necessary, that distinguishes you from other candidates applying for your position. We warn you right away that many applicants mistakenly leave this field blank, indicating only work experience and education level in their questionnaires. It is not right. It would also be incorrect to fill this column with lengthy discussions about one’s own personal qualities. So let's figure out what is important to indicate there.

What not to write

A lot of novice careerists make the same mistake - they confuse personal characteristics with professional skills. That is, instead of real skills, they write that they are responsible, hardworking, sociable, stress-resistant, and further down the list.

Not only are these well-known clichés, but also not what they want to know about you.

What to write

The hiring manager wants to see the information that will be directly related to your specialty. This may be the level of computer proficiency, experience in negotiating, working with conflicting clients, knowledge of Adobe Photoshop at the advanced user level, and so on.

What should I know before listing my skills on a resume?

Rule #1

Let's start with the very first and most important rule - a resume should contain information about those professional qualities that best suit the desired position. Although it sounds obvious, a large number of people neglect this recommendation.

Some, in the hope of selling themselves more profitably, begin to attribute to themselves skills that are completely unrelated to the position they have chosen. Such an overload is also undesirable. After all, the employer is looking for just an account manager, and not a jack-of-all-trades with the ability to conduct diplomatic negotiations.

Rule #2

Before submitting a questionnaire to the HR department, make sure that you clearly understand the differences between a performer and a manager. One of the most common job search mistakes is when a job seeker is looking for leadership position, and indicates the skills of lower-level employees.

If the employer cannot determine from your resume whether you are a performer or a manager, the chances of getting an interview are significantly reduced.

Rule #3

To please the recruiting manager, you need to understand the format of the work that you want to get. To do this, you need to familiarize yourself with similar vacancies and evaluate their style and content, and on the basis of this, describe yourself in the questionnaire.

Just search the Internet for five vacancies that suit you, take a closer look at their requirements and copy them into a separate document. Now tweak that and make up your own characterization based on what you've found and what you're really good at.

If you match the vacancy you have chosen, the employer will most likely call you for an interview.

What are the key skills to include in the resume (examples)

Now let's consider the specific abilities that employees of the professions we have chosen should indicate. Find yours and take it.

Sales Manager

This is one of the most popular and sought-after positions in modern Russian market labor. Despite the fact that workers in this specialty can be employed in completely different fields of activity - from medicine to the gaming industry, they still have basic requirements that cannot be dispensed with.

ability to negotiate

drafting and concluding contracts

primary financial statements

making and demonstrating presentations

Ability to deal with conflict clients

attracting potential customers

Proficiency in 1C and Microsoft Office programs

maintenance and expansion of the client base

Accountant

Without specialists in the field accounting no enterprise can do without. An employee employed in this profession must understand that he has a great responsibility for the activities of the entire organization, therefore, in a resume for such a position, he must fully reveal his skills.

bookkeeping and tax accounting

Successful experience in tax audits and audits

knowledge of tax and Civil Code

Proficiency in Microsoft Office and 1C

calculation of salaries for company employees

possession of cash transactions

identification of costs and expenses of the enterprise

Driver

Good drivers are always required by logistics companies, taxi services, individuals and large enterprises. For workers in this area, work experience, the absence of stories with accidents and other violations of the law, as well as the ability to navigate the terrain are important.

work experience (the more the better and preferably without an accident)

punctuality (this is, of course, a personal quality, but for a driver it is a professional skill)

knowledge of the roads of a particular region, city, state

the ability to fix a malfunction in a car

Lawyer

Legal specialists are in demand not only in courts, law enforcement agencies and tax inspections but also in private law firms and large companies. In this profession, work experience, higher specialized education and, of course, knowledge of the law will be important.

successful experience in resolving litigation (companies, individuals)

ability to understand legal documents

knowledge of Russian legislation

successful customer experience

knowledge of the main legal bases (programs "Consultant +", "Garant")

drafting legal contracts

Shop assistant

If you want to get a job in some outlet, you just need to know what sales employees write in key resume skills. Do not forget that the main quality in this business will be energy, high productivity and literally love to communicate with people.

work with clients of any complexity

Interaction with customers on a pre-established sales technology

advising customers on product features

packing skills

ability to work with marriage, return, exchange

product inspection and control

Administrator

Employees in this profession oversee the work of an office, a business, a beauty salon, an automobile workshop, and many other organizations that interact with their customers.

Very often this profession is associated with multitasking and proactivity, because there are often cases when a lot of problems fall on the head of the administrator, which need to be solved only with the help of four hands.

ability to interact with clients

organizing your workspace

confident use of a computer

personnel management skills

ability to use office equipment

conducting business correspondence

Negotiation

Bartender

In the service sector, an important indicator of a qualified employee is his customer focus. It is important for him not only to know the restaurant menu by heart and prepare delicious cocktails, but also to be able to keep up a conversation with customers, many of whom only go to the bar to chat.

mixing cocktails, preparing orders

work with bar equipment (coffee machine, beer taps, blender, juicer, etc.)

Bar menu advice

work with cash registers

formation of cocktail, wine, tea cards

Chef

People applying for this position should clearly understand that they are responsible for the reputation of the entire institution. And in restaurant business You can say goodbye to her in a matter of seconds. Today, if a visitor does not like something, he can easily leave negative feedback on different sites or applications like TripAdvisor, thus creating a negative image of the bar or restaurant.

work with suppliers of goods

quality control of products and preparation of standards for their preparation

ability to manage staff

procurement management

compiling and updating the menu in accordance with the concept of the institution

staff training (cooks, waiters, bartenders)

PR manager

People in this area are responsible for the favorable image of the organization, often acting as its face and one of the main representatives. The main thing here is not only to be able to work in a permanent solution mode conflict situations, but also to have that very stress resistance - a characteristic that, by and large, would be useful to all of us.

experience of successful promotion of the company in the market

Negotiation

solid knowledge of brand promotion technologies in modern conditions

public speaking and presentation skills

knowledge of the principles of SMM-promotion

Programmer

One of . Real programmers should be as specific as possible about their professional qualities, and such things as “customer interaction skills” already seem to be something abstract here.

For people far from this field of activity, at first it may seem that the knowledge of a programmer is some kind of set of incomprehensible letters and symbols, but for the most part this is the name of programming languages, the development of which takes more than one year.

knowledge of HTML, CSS, JavaScript, PHP, Python

skills in working with graphic editors Adobe Photoshop, CorelDraw, Adobe Illustrator

reading and editing other people's code

successful development experience software

basic knowledge information security

working with databases

General Skills

Key skills are not only something highly specialized and always applicable to a particular profession. There is a category of knowledge and skills that is universal for almost all fields of activity. In this paragraph, we have collected just such skills, the possession of which will be a big plus.

knowledge foreign language(English, French, German and so on)

understanding the specifics of the organization

operational search necessary information in the Internet

ability to work in a team

the ability to organize people around oneself

independent decision making skill

persuasion

If you want HR to believe everything you wrote on your application, after listing your key skills, leave the phone number of your previous management. In this way, your hiring manager will understand that everything you write can be checked, and will doubt your professional qualities less.

By the way, before sending your resume, do not forget to check your text for typos. It will be very disappointing if you skillfully indicated all your skills and knowledge in full, but made a gross mistake in the name of the company where you so wanted to get into.

The resume contains several logical blocks, one of which is the key skills of the applicant for the vacancy. This is a fairly important section, which includes information that can play one of the decisive roles in employment.

What are the key skills for a resume?

The key ones include important professional skills that a person possesses. These are the abilities of the applicant for the position, which he mastered during the period of employment.

Distinguish between core skills and core competencies. They are often used interchangeably, but have significant differences. Professional skills are the result of performance labor functions and become already actions brought to automatism. Competences are some features, personal qualities and abilities of a person that can manifest themselves in a non-standard situation.

Key Skills can be:

• ability to work with various programs;
• knowledge of the market segment in trade;
• special knowledge that is necessary for a particular profession.

Example: the ability to negotiate with customers of the company, knowledge of the technique of dealing with objections.

To core competencies can also be attributed:

• the ability to design further professional development;
• readiness for professional growth;
• focus on achieving specific indicators and setting goals for their improvement.

Example: 5 years of experience in sales techniques ensured a 27% increase in company profits.

When specifying information about yourself, in the Key Skills section, you should adhere to general rule: they must correspond to the vacancy that you plan to get.

Therefore, highlight only those skills that will be important for obtaining a particular position. Some of them can be found in the requirements for the applicant and the job description.

To facilitate the search, if the recruiter will use filters, formulate them in accordance with the requirements and structure them into a list. Respect the measure, write down only your most significant skills in your resume, avoid long lists.

An example of common key skills

It is customary to divide key skills into groups that most accurately characterize the skills of the person who compiled the resume:

1. Communicative.

The group of skills gives the concept of a person who knows how to communicate in a team, with clients, and speak in public. Therefore, key skills can serve as examples:

• negotiation skills;
• persuasion skills;
• resolution of disputable and conflict situations;
• work with claims and objections of customers;
• speaking in front of an audience;
• proficiency in literacy (written and oral).

1. Organizational.

Organizational skills are very important for a candidate for a leadership position. Therefore, when writing a resume for such a vacancy, focus on the following skills:

• successful project management (it is recommended to back it up with specific facts);
• ability to plan, build and optimize business processes;
• mastery of tactics strategic planning and budgeting;
• ability to cope with large information flows and work in multitasking mode.

1. Leadership.

The key skills of this group also apply to managerial vacancies, so indicate them only if you are applying for a resume for such a position. This is:

• ability to manage a team (specify the number of subordinates at the previous place of work);
• the ability to set tasks, make independent decisions and be responsible for the result of the work of the entire team;
• team motivation skills.

1. Applied.

This includes all the performance skills of the employee, for example:

• ability to use a personal computer (indicate the level: a confident user, etc.), office equipment;
• Skills in standard office applications and common application programs;
• the ability to conduct office work, draw up documents for personnel, accounting, etc.;
• skills to work with legislative acts, legal systems;
• knowledge of foreign languages ​​(indicate which ones, the level of knowledge with confirmation by relevant documents);
• possession of the technique of fast typing;
• other specific applied skills.

Examples for certain types professions

For each type of profession, a certain common set key skills. Therefore, when compiling a resume, you can use the following recommendations, applying them to your skills.

For manager

• attracting new customers, knowledge of the customer base;
• design and conduct of presentations;
• conducting contract work with clients: drafting and concluding agreements;
• Skills in dealing with customer complaints, conflict resolution;
• Proficiency in standard office applications, 1C at the user level.

For sales consultant

• work with clients in accordance with the established sales technology;
• the ability to competently and clearly advise the client, talk about the characteristics of the proposed product;
• knowledge of cash discipline, preparation of primary documentation;
• ability to work with the return and exchange of goods.

For administrator

• ability to communicate with clients;
• negotiation and business writing skills;
• confident user of a personal computer and office equipment (printer, scanner, copier).

For the driver

• accident-free driving experience (indicate the number of years);
• knowledge of route networks locality, region, etc.;
• the ability to independently fix problems in the car;
• ability to work with travel documents.

For engineer

• knowledge of the principles of operation and specific features of mechanisms of varying complexity;
• ability to read drawings and technical documentation;
• basic knowledge normative documents in the field of design, specific GOSTs and SNIPs;
• skills of work during planned activities, as well as in emergency mode, elimination of accidents on equipment.

For seller cashier

• knowledge of cash discipline, rules for receiving and issuing cash;
• ability to draw up primary cash and accounting documentation;
• ability to work with clients;
• the skills of auditing the cash register, re-accounting.

For an accountant

• knowledge of the basics of legislation in the field of taxes;
• experience in accounting, tax accounting, reporting;
• conducting operations on the accounting of fixed assets, calculation wages, account transactions, etc.;
• experience in tax audits.

For the leader

• ability to plan the work of the team, make independent decisions;
• skills effective solution problems;
• the ability to take responsibility for the result of the work of the team;
• ability to work in a team, competently motivate subordinates.

For a lawyer

• successful experience in litigation;
• practical skills in working with documents, legal acts;
• confident user of PC, office applications, legal systems (Garant, Consultant+);
• experience in contract management.

For director

• company's personnel management skills (indicate the number of subordinates at the previous place of work);
• the ability to make decisions and be responsible for the result of the work of the organization as a whole;
• experience of interaction with state regulatory authorities;
• large project management skills.

Professional skills for a resume are an integral part of the document, most often a separate block. According to them, the employer determines the possibilities of the applicant in the role of an employee of the company. You need to choose them carefully in order to attract a recruiter with whom a further conversation will take place.

What is - Professional Skills for a Resume

Professional qualities are a set of personal qualities and skills that a specialist has acquired during. They help to improve in the future, to benefit the organization.

Often, qualities are found in a resume that are only conditionally professional. For example, a developed sense of humor. If a recruiter is looking for a person for a lawyer position, he will not appreciate this quality highly. But for a leading corporate party, it can be considered professional.

Before delving into the definition of professional skills, we recommend that all applicants, or those who are just about to find a new promising job, familiarize themselves with the online course: « New job: strategy, preparation, search.» In three days you will be taught how to present yourself in the best possible way.

What professional skills to include in a resume

Basic 3 rules for writing a resume

To describe professional knowledge and skills in a sales resume, simply follow three principles:

• Conciseness. If you write little information, there will be doubts about it. If there are too many points, it will be difficult to read the summary. It is better to choose the average number of skills - 6-9;
• Compliance with the requirements specific vacancy. It is necessary to position yourself at the level of "executor-manager", so that when viewing a resume, the recruiter immediately understands who he is dealing with;
• Presentability. The information in the resume should sound strong and beautiful. You must write specifically. For example, sales experience (5 years in the wholesale department). If you have experience in personnel management, you need to indicate in the document how many people were in the team.

General Skills

The employer will definitely appreciate the ability to establish contact with counterparties in writing and orally, achievements in the service sector, organization of the work process, oratorical experience and other abilities. But in any field, employees with high motivation for results, initiative, energy in solving issues, competent speech, speed in making decisions, and responsibility are valued. This is what will help

Directions in career growth will be indicated to you by the advice of specialists "Career vector". Experts will guide and support your steps to reach new levels.

Applicants often indicate that the candidate must have:

• technical skills;
• Leadership qualities;
• Marketing skills;
• Experience in organizing and managing processes.

The modern labor market requires new knowledge modern technologies. To get a sought-after Internet profession, it is often required

Special Skills

There are special skills that professionals have. The list is generalized and is not suitable for every specialty.

Professional skills in the resume are as follows:

• (specific language and level);
• Knowledge of programming languages;
• Skills business communication(written and oral);
• Efficiency in information search;
• Planning;
• Procurement experience;
• Sales analysis;
• Negotiation experience;
• Experience in dealing with objections
• Care in preparing reports;
• Willingness to work in a team;
• Independence in decision making;
• Ability to use methods of persuasion;
• Experience with programs (1C, Word, Excel);
• Ability to handle office equipment;
• Experience telephone sales("cold", "hot" calls);
• Collection and preparation of statistical data;
• Direct sales experience;
• Work with commercial offers;
• Merchandising experience;
• Motivation and training of employees.

Every profession requires certain abilities. They must be indicated in the appropriate section of the resume. Among the listed skills, you can find suitable for a particular specialty.

To determine your professional abilities, take the Career Guidance Test

Skill Description Examples

It is important to understand that the list of professional skills in the resume must be consistent with the requirements for a particular position. For example, accuracy can hardly be called a mandatory professional quality of a top manager. But for the secretary, this will be a tangible advantage. Therefore, when writing a resume, you should consider how relevant the skill is to your profession.

You can see the standards and examples of the most successful resumes in the book by Vladimir Yakub. A certified specialist and teacher, one of the best headhunters in Russia shares his experience and examples in his book “A Winning Resume. 1:0 in your favor!” Buy a book, sell yourself and have a successful career!

An example of a description of the professional skills of a sales assistant

The position of a sales assistant attracts many. But not everyone stays in this role for long. For quick-tempered and conflicting people, the profession is not suitable. Sanguine and phlegmatic people usually achieve great results in it.

Essential Skills for a Sales Consultant Resume:

• Ability to interest buyers;
• Ability to work with objections, conflict prevention;
• Knowledge about goods in a particular store (clothes, appliances);
• Individual approach to the buyer, determination of his needs and assistance in choosing.

An example of an accountant's professional skills description

Consider what qualities an accountant needs for a resume:

• Punctuality;
• organization;
• performance;
• Accuracy.

Skills that need to be indicated in the document:

• Preparation of primary documents;
• Working with large volumes of information;
• Knowledge of Civil Code, Labor Code and Tax Code of the Russian Federation;
• Knowledge and experience in bookkeeping and taxation.

An example of a description of the professional skills of a driver

Key skills for a resume can be the following:

• Driving experience (15 years);
• Knowledge of Moscow and the Moscow region;
• Careful driving style;
• Polite communication with clients;
• Driving license category C, driving experience without accidents - 7 years.

An example of a description of the professional skills of a lawyer

Professional skills and abilities in the resume of a lawyer:

• Knowledge of the programs "Consultant Plus" and;
• Knowledge of contract, labor and economic law;
• Experience in using the services "My arbitrator", "Card file of arbitration cases";
• Competent preparation of procedural and legal documentation.

An example of a description of the professional skills of a leader (director)

Executive Resume Skills:

• Creation from "0" of effective activity commercial service(marketing, sales department)
• Experience in personnel management up to 1 thousand people (motivation, training, recruitment and dismissal);
• Market research (analysis of the competitiveness of the organization and customer requests);
• Forecast and implementation of the sales plan.

Example of a job description for a secretary

Essential Skills for a Secretary:

• English proficiency (level);
• Knowledge of the basics of office work;
• Experience in using MS Office programs;
• Ownership of office equipment.

Online resume writing

Dozens and hundreds of candidates count on one place, so it is important to stand out. It is impossible to attract attention by personal charm at this stage. Therefore, in order to write professional skills in a non-standard and correct way, you should use the original services for compiling a resume online:

• Zerply. This social network was highly appreciated among developers and designers, as it will be possible to publish a portfolio there;
• cvmaker. The service is suitable for creating a standard, but stylishly made resume. It provides six free templates decorated in classic style.
• Everyone has their own skills, which must be taken into account. After compiling a resume, you should imagine yourself in the role of a manager who needs an employee for your position. Make changes until you are satisfied with the result. You don't need to make a very long list, otherwise the resume will be put aside.

Every company strives to find the best worker for each position that requires a number of mandatory professional skills. Fortunately, most job seekers have these skills in one form or another. Employers determine the capabilities of candidates according to the list of skills they provide, as well as the indicated advantages / disadvantages. Thus, each job seeker must prepare himself for a job search, taking into account all the means of communication that the employer pays attention to. The following means of communication should be considered: your resume, cover letter, and interview.

CV: column Professional skills and abilities

You can present your skills in the best light and confirm them with previous work experience. In this article, we have provided sample list required professional skills, which must be indicated in the resume. You can edit this list and add additional skills to your resume according to your needs. Below is a table with examples of professional skills that you can include in your resume. The table is divided into the main professions and the skills they require.

Skills to include on your resume

The following are examples of skills and abilities that can be listed on a resume.

Key skills - resume template

• analytical thinking, ability to plan;
• developed oral and interpersonal communication skills;
• organizational skills, ability to prioritize;
• problem analysis, use of judgment, ability to solve problems effectively.

Examples of Other Special Skills

Oral and written communication, ability to establish contact with partners and clients, business development, high level of customer service, attention to detail and organization, self-sufficiency and activity, hospitality provided to clients and partners, professional public speaking and presentation skills, ability to conduct effective trainings with others.

• motivation, initiative, high energy;
• oral communication skills;
• making decisions, critical thinking, organization and planning;
• tolerance and flexibility in different situations.

Other skills:

• leadership communication skills;
• business leadership skills;
• technical and technological skills;
• organization skills;
• project management skills;
• marketing and key sales skills.

Examples of professional skills for different professions

Key Skills for Project Managers

• Experienced team leader with the ability to initiate/manage different functional teams and multidisciplinary projects;
• critical thinking, decision-making skills and problem solving;
• planning and organization;
• excellent interpersonal skills;
• project management skills: influence, leadership, ability to lead; negotiate and delegate authority;
• conflict resolution;
• ability to adapt to conditions;
• stress tolerance.

Key Skills for Educators

• motivation;
• initiative and high energy;
• developed oral and personal communication skills;
• decision making, critical thinking, ability to organize and plan;
• tolerance and flexibility in different situations.

Key Skills for Accountants

• analytical thinking, planning;
• accuracy and attention to detail;
• organization, ability to prioritize;
• problem analysis, use of judgment, ability to solve problems effectively.

Key Skills for Customer Service

• developed communication skills;
• analysis of problems and their solution;
• organizational skills, focus on customer service;
• adaptability, ability to work under pressure;
• initiative.

In contact with

They are also a very important section that HR specialists pay attention to. Here you can mark your additional professional skills and experience, which are your advantage over other applicants. Neither experience nor education will tell a potential employer about your skills. And it is very important, in combination with your achievements and professional knowledge, to create an understandable, clear and beautiful picture for the employer. And among the variety of options presented, you need to understand what skills to write. Let's take a closer look.

First of all, it is worth indicating those skills that are relevant to the desired position and do not run counter to the necessary competencies.

Examples of common key skills on a resume:

Analytical thinking

Ability to plan

Developed oral and interpersonal communication skills

Organization skills

Ability to prioritize

Accuracy and attentiveness

Such skills are especially suitable for applicants without work experience, such as students or university graduates. When describing your skills, you should indicate everything that, one way or another, is related to the future position. These can be victories at olympiads, competitions or organization of student events. Also, more and more employers require knowledge of a foreign language and computer skills. So don't forget about that either. If you have already chosen the company where you are going to send your resume, you can use the requirements in the vacancy as a template to complete the information about yourself.

Where should the skills section be placed?

Typically, the "Key Skills" section is placed after the "Work Experience" section, summarizing your competencies, explaining what knowledge and other useful competencies you have.

However, there is another option for building your resume by listing key skills immediately after personal details and the desired position. And then in the “work experience” column, explain exactly where and when you received these skills.

Professional skills in a resume - an example for university graduates without work experience

Vacancy: Marketing Analyst

Key skills:

Knowledge in sociology and marketing analysis;
Experience in conducting sociological research during the study period;
Diploma on the topic "Research marketing activities firms";
Excellent command of Russian and English;
Experience in writing articles for the university website;
Experience as a sales consultant, which contributed to the development of communication skills;
Proficiency in PC, knowledge of Word, Excel, power point at the advanced user level.

Key skills in resume examples for different professions

First of all, when writing a resume for a specific vacancy, you need to carefully read the requirements of the employer. Often, this is where you can find clues about what to indicate in the key skills section.

Below, we will give examples of various areas of employment and what is most often indicated in well-written resumes.

experience in commercial transactions;

business communication and negotiation skills;

work experience at exhibitions, presentation of products;

maintenance and expansion of the client base;

drafting and conclusion of contracts;

conducting primary accounting;

control of shipment and delivery of goods;

Experienced PC user, knowledge of 1C, Word, Excel;

For the post of head of the sales department, you should also add:

Experience in replacing the head of the department;

Training;

Coordination of the work of subordinates;

Employee motivation.

Key skills in a resume example for a position

Usually programmers indicate knowledge of certain technologies, programming languages:

knowledge of technologies and languages: J2SE‚ J2EE, JPA, JAXB architecture, Hibernate;

programming languages: Java, С++, PHP‚ JavaScript, Phyton; XML‚HTML; SQL, JPQL

management software: SVN, Maven, Archiva, CruiseControl;

Unix OS administration: Linux Fedora/Ubuntu/Slackware/OpenSUSE‚ FreeBSD;

databases: MS SQL Server, PostgreSQL, MySQL

Key skills in a resume example for a position

analytical thinking;

planning;

accuracy and attention to detail;

organization;

the ability to solve problems effectively;

knowledge: taxes, GAAP reporting, ACCA Dip IFR certificate, auditor's certificate;

software skills: 1C, BEST, SUN, CMS, Consultant, Garant, MS Office;

For the position of chief accountant, it is also worth adding:

more than 5 years of experience in the position of chief accountant;

Successful experience in accounting management (up to 10 people);

English language colloquial.