Job description of the seller of alcoholic beverages. Job description of the seller of alcoholic products LLC "elis-plus"

The seller must have good communication skills, must be energetic and positive. 2. FUNCTIONAL RESPONSIBILITIES 2.1. Seller: 2.1.1. Ensures the uninterrupted operation of the commodity section, stays at his workplace during the whole working time and can leave his workplace only if it is replaced by another seller with the consent of the Section Manager (Deputy Section Manager). 2.1.2. Carries out preventive and courteous customer service, creates the necessary conditions for them to select and familiarize them with the goods they are interested in, controls the absence of violations of trade rules, takes measures to ensure the absence of queues. 2.1.3. Produces complete pre-sale preparation goods (checking the name, quantity, completeness, grade, price, conformity of marking, unpacking, inspection appearance, other). 2.1.4.

Job description of a draft beer seller

The seller of goods has the right: 4.1.1. Get acquainted with the draft decisions of the management of the enterprise relating to its activities. 4.1.2. Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.

1. A RESPONSIBILITY

5.1.
The seller of the goods is responsible for: 5.1.1. For non-performance (improper performance) of their official duties provided for by this job description - within the limits determined by the Labor legislation of the Russian Federation. 5.1.2.

Seller training for trade in beer, cigarettes

Provide customer service: accept money from the customer, count them, knock out a check, count the change, issue change along with cashier's check, pack and issue products, at the request of the buyer, issue copies of checks with a stamp. Also, at the request of the buyer, provide documents confirming its quality for this type of product (including accompanying documents).

3.1.3. Control the timely replenishment of the working stock of goods, their safety; serviceability and proper operation of trade and technological equipment; cleanliness and order in the workplace. 3.1.4. Prepare goods for sale: check the name, quantity, grade, price, packaging condition and correct labeling, availability of accompanying documents and documents confirming the quality of the goods.

3.1.5.

Shop assistant job description

Important

General provisions. The seller is an employee of the store, reports directly to the director of the store and the merchandiser, is accountable and controlled by them. In his activities, he is guided by: this job description, trade rules, oral and written orders and instructions from the store administration.

The seller must know and comply with the internal labor regulations, rules and regulations of labor protection, safety and fire protection, industrial sanitation and hygiene standards. 2. Purpose. The goal of a salesperson is to maximize sales by creating optimal conditions buyers to select and pay for goods.

3. Interaction with services. In his work, the seller must interact and resolve current issues with other sellers, with the merchandiser and the director.

Draft Beer Seller

For example, I will never take a person from the gambling business to the position of director or store manager, even if he showed good results there. These people are gambling, prone to quick money - this is felt at the level of intuition, but I trust her.

Attention

It is impossible to derive uniform rules for the selection and management of personnel. We have almost 50 retail stores, and each director has his own team, because the directors themselves are different.

Job description of the seller of food products

Again, there are several reasons for this behavior: he has mental problems or is hiding something - it does not fit. Third: if a person boasts too much and says that at the previous place of work he was everything, and the rest - nobody.

For me, this is an indicator that the candidate is not a team player. In general, if not to detail, then the main criterion for choosing staff is adequacy.

Almost all professional quality- are brought up, but on condition - if the person is adequate and wants to learn. In addition, honesty, sociability, quick wits, a sense of humor - this is what you need to cling to when choosing people for your teams. - Are there any questions-indicators for managers? - I can tell by store managers.

How to manage the staff of a beer store?

The seller must own a computer at the level of a confident user, including being able to use computer programs goods accounting. 1.7. The seller must know: - resolutions, orders, orders, other guidelines and regulations relating to the work of a trade enterprise; — merchandising, standards and specifications on goods, their main properties, quality characteristics; — conditions of storage of goods; — the management structure, the rights and obligations of employees and the mode of their work; — rules and methods of organizing customer service; - the order of registration of premises and showcases; - fundamentals of aesthetics and social psychology; — labor legislation; - internal labor regulations; — rules and norms of labor protection; - safety regulations, industrial sanitation and hygiene, fire safety, civil defense.

Job description of the seller of a trade enterprise

At the direction of the store administration, the seller takes part in stimulating sales of certain types of goods for their speedy sale due to the removal of these goods from the assortment, expiration dates, and also to increase sales of these types of goods with the participation of the store in promotions and sales promotions. When stimulating sales of a product, the seller draws the attention of buyers to a given product by placing it in the most viewed places, by additionally consulting buyers on the features and advantages of this product, and in another way.

5. Acceptance and placement of the accepted goods. At the direction of the merchandiser or director, the seller works on unloading the truck with the goods.

The Criminal Code of the Russian Federation (Infliction of harm during the detention of a person who has committed a crime) has the right to stop illegal actions to deliver this person to the authorities. When working in trading floor the seller monitors visitors, making sure that the latter select and transfer goods in special baskets or carts.

Particular attention must be paid to the movement of expensive goods. Through visual observation, the seller identifies persons stealing products in their clothes or in items brought into the store: umbrellas, bags, handbags, etc.
Having established this category of persons, the seller reports these citizens to the seller at post No. 1 for further monitoring and detention in case of removal of unpaid goods.

Job description of the seller of a draft beer store

Controls the proper condition commercial equipment with which the seller directly works. 2.8. Draws up commodity reports, certificates for marriage, shortage, re-grading of goods and acceptance certificates (when transferring goods). 2.9. Takes part in the inventory.2.10. Resolves disputes with buyers in the absence of representatives of the administration.2.11. Supervises the work and assists in the work of newly employed salespeople.2.12. Ensures cleanliness and order in the workplace. 3. RIGHTS SELLER draft beer has the right: 3.1. Demand from your immediate supervisor and CEO LLC "Beta" assistance in the performance of official duties and the exercise of rights.3.2.

Improve your qualifications.3.3. Request personally or on behalf of the immediate supervisor from employees the reports and documents necessary for the performance of official duties. 3.4.

F7); - the seller accepts the purchase amount from the buyer after adjustment, or, if the buyer has already deposited money for the "rejected" goods at the cash desk, returns the cost of the "rejected" goods - an act is drawn up for the return of the amount of money at the cash desk in accordance with the requirements of cash discipline; a return document (refundable check) is attached to the accounting cash documentation. If the buyer wants to return any product after some time has passed after its purchase, the seller calls the store director or merchandiser to resolve the issue in accordance with the requirements of the law. IT IS STRICTLY PROHIBITED: — to delete expense documents; - return money to customers for returned products without the presence of the store administration.

During the working day, the seller at the checkout ensures the safety of funds.

Job description of the seller of the beer store

As soon as the goods are unloaded, the seller, depending on the decision of the director or merchandiser, performs the following duties: - In case of arrival of the goods from the Distribution Center of the company, the seller helps the merchandiser or director to receive the goods. To do this, he needs to carry out the following actions: take the goods from the pallet or from the box, count them and tell the merchandiser or director the name of the goods and the quantity that has arrived.

After the merchandiser or director marks the actual quantity on the invoice, the accepted goods must be put into a trolley for further delivery to storage locations. These actions must be continued until the full acceptance of the goods or until the opening of the store, depending on the decision of the director or merchandiser.

– In the event of the arrival of goods from local suppliers who deliver the goods directly to the store, the seller independently accepts the goods.

At this time, the seller controls the use of cells for storing personal belongings of visitors. At the same time, he controls the activities of sellers at the checkout, selectively reconciling the check paid by the buyer with the volume and cost of the purchase made. In the event of an attempt to carry unpaid goods, the seller detains the violator and forwards him to service premises store, where he is held until the arrival of police officers or a decision by the store administration. In all cases, the seller, entering into relations with citizens, is obliged to behave correctly and politely. If there are sufficient grounds convicting a person of committing theft and refusing to proceed for trial, physical resistance, deliberate destruction of company property, the seller in accordance with Part 1.

Job description of a draft beer seller

Attention

You are more and more about the sellers, although these are line staff. What is the most important link in the chain? – I have always said that salespeople are the main people in the team.

Seller training for trade in beer, cigarettes

Info

When accepting a shift, prepare the workplace: check the availability and serviceability of equipment, inventory and tools. In particular, to control the location of the safe (which must be located on the territory rented by Elis-Plus LLC) and take the key to the safe for personal storage.

Check the location of the cash register (hereinafter referred to as CCM) of Elis-Plus LLC (CCM must be located on retail space leased by Elis-Plus LLC); check the safety and availability of the hologram on the KKM " service maintenance" current year. In the event of a malfunction cash register immediately stop selling the product and notify the service provider immediately.

maintenance of KKM, and the head of his service about a malfunction of the cash register, by phone numbers available to the Seller. 3.1.2.

Shop assistant job description

RESPONSIBILITY 4.1. The seller is responsible for: 4.1.1. For failure to perform or improper performance of their duties under this job description - in accordance with applicable labor laws.

4.1.2. For offenses committed during the period of its activities - in accordance with the current civil, administrative and criminal legislation. 4.1.3. For causing material damage - in accordance with applicable law. 4.1.4. For violation of the internal labor regulations, fire safety and safety regulations established in the organization. 5. WORKING CONDITIONS 5.1. The seller's working hours are determined in accordance with the internal labor regulations established by the organization.

This job description has been developed in accordance with.

Draft Beer Seller

It is they who say to those who enter the store: “Maybe you can take one and a half, so as not to run a second time in the evening? And try this beer, although it is more expensive, it is worth it.” This is not done by the store manager, although he has his own responsible role, namely the seller.

In addition, it is the seller who is the first to understand what went wrong in the system, what of your notions works and what does not. Ideas are money, stocks are money, so they have to work.

Sellers are scouts, and if contact is established with them, then you will learn about failures at lightning speed, without any significant losses. I haven’t worked as a store manager for a long time, but nevertheless, I travel around stores with my colleagues every week to talk with the guys, understand them and our problems, and solve pressing issues - this is very important.

Job description of the seller of food products

In cases of damage to products on the trading floor (uncorking of various containers, rupture of packaging material, etc.), the seller immediately stops the actions of violators with mandatory payment for the damaged goods. If the guilty person refuses to immediately pay for the damaged goods, the seller informs the store manager about this in order to call the police and initiate a criminal case under Art. 167 of the Criminal Code of the Russian Federation "Intentional destruction or damage to property." If the store is not handed over to the control panel, the sellers, according to the schedule set by the director, guard the store at night. At the same time, they are fully responsible for all property located in the store.

How to manage the staff of a beer store?

JOB INSTRUCTIONS for the seller of a trade enterprise 1. GENERAL PROVISIONS 1.1. This job description defines the functional duties, rights and responsibilities of the seller "" (hereinafter referred to as the "organization"). 1.2. The seller is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the head of the organization. 1.3. The seller reports directly. 1.4. A person with a higher or secondary education is appointed to the position of a salesperson professional education without presenting requirements for work experience or initial vocational education and work experience in the specialty for at least 2 years.
1.5. The seller must be able to use in their work cash register machine. 1.6. The seller must have computer skills at the level of a confident user, including the ability to use computer programs for accounting for goods.
1.7.

Job description of the seller of a trade enterprise

The merchandiser or director makes an intermediate recount of money at the cash desk. The seller forms packs of 100 banknotes of one nomination and delivers them for storage in a safe.
This operation is not at the expense of customer service. After the store is closed for customers, the seller receives from the merchandiser or director the “Register of documents for the day” in the Warehouse program and checks the cash at the checkout.

In the event of an error, the seller identifies and eliminates it. The shortfall is paid from own funds seller. The seller fills in the book of the cashier-operator. Banknotes are added at the request of collection, accompanying statements are laid down.

The decomposed banknotes are placed in a collection bag, which is sealed and transferred to the collector. A Z-report is produced on the KKM. At the end of the working day, the KKM and the computer are turned off.

Controls the availability of goods in the trading section, checks the quality, expiration dates of goods, checks the presence and compliance of markings, price tags on goods. 2.1.8. Controls the safety of goods, commercial equipment and other material assets. 2.1.9. Takes measures to prevent and eliminate conflict situations. 2.1.10. Informs the management about the existing shortcomings in customer service, the measures taken to eliminate them. 2.1.11.

Maintains an atmosphere of goodwill in the workplace, sets a personal example in customer service. The seller must be patient, attentive, polite when choosing and inspecting goods by buyers.

When handing over the purchase to the buyer, you should thank him. 2.1.12. Ensures cleanliness and order in the workplace, in the commodity section, as well as in the trading floor as a whole. 2.1.13.

Job description of the seller of a draft beer store

Society with limited liability"Beta" LLC "Beta" APPROVED by the General Director of LLC "Beta" A.I. Petrov 03/25/2013 Job description draft beer seller 03/25/2013 No. 316-DI Moscow 1. GENERAL PROVISIONS 1.1. This Job Description defines the duties, rights and responsibilities of the Draft Beer Seller Beta LLC. 1.2. The draft beer seller is appointed to the position and dismissed in accordance with the procedure established by the current labor legislation by order of the general director of Beta LLC on the proposal of the senior seller of Beta LLC.
1.3. The draft beer seller reports directly to the senior seller Beta LLC. 1.4.
Responsibility The Seller is responsible: - for the consequences of his decisions that go beyond his powers established by the current legislation of the Russian Federation, the company's charter, other regulatory legal acts; the current labor legislation of the Russian Federation; - for committing an offense in the course of carrying out their activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation; - for causing material damage and damage to the business reputation of the enterprise - within the limits determined by the current labor, criminal and civil legislation RF. 5.

Job description of the seller of the beer store

With this job description, the employer is obliged to familiarize the employee who carries out his labor activity in the field retail alcoholic products, about which a corresponding note is made in the employment contract.

1. FUNCTIONS

2.1. The following functions are assigned to the seller of goods: 2.1.1.

Customer service. 2.1.2. Preparing goods for sale. 2.1.3. Consultation of buyers about the properties and manufacturers of products, including the provision of documents confirming the quality of the goods, at the request of the latter.

2.1.4. Study of customer demand. 2.1.5. Fulfillment of official duties.

1. JOB DUTIES

Job description of the seller of food products[name of organization, enterprise, etc.]

This job description has been developed and approved in accordance with the provisions and other regulations governing labor relations in the Russian Federation.

I. General provisions

1.1. Grocery seller belongs to the category technical executors, is hired and dismissed from her by order of the head of the enterprise.

1.2. A person who has an initial vocational education and special training in accordance with an established program is appointed to the position of a seller of food products without presenting requirements for work experience.

1.3. The grocery seller reports directly to [insert as appropriate].

1.5. In its activities, the seller of food products is guided by:

regulatory documents and teaching materials on issues of work performed;

the Charter of the enterprise;

Internal labor regulations;

Orders and instructions of the director of the enterprise and the immediate supervisor;

this job description;

- [fill in as needed].

II. Functions

The following functions are assigned to the seller of food products:

2.1. Customer service.

2.2. Preparing goods for sale.

2.3. Consultation of buyers about the properties and culinary purpose of the product.

2.4. Study of customer demand.

2.5. Managing the work of lower-skilled salespeople.

III. Job Responsibilities

To perform the functions assigned to him, the seller of food products must:

3.1. Provide customer service: cutting, weighing and packing goods, calculating the cost of the purchase, checking the details of the check, issuing the purchase.

3.2. Control the timely replenishment of the working stock of goods, their safety, serviceability and proper operation of trade and technological equipment, cleanliness and order in the workplace.

3.3. Prepare goods for sale: check the name, quantity, grade, price, packaging condition and correct labeling; unpacking, inspection of the appearance, cleaning, cutting, cutting and cutting of goods.

3.4. Prepare the workplace: check the availability and serviceability of equipment, inventory and tools, install scales.

3.5. Receive and prepare packing material.

3.6. Arrange goods by groups, types and varieties, taking into account the frequency of demand and ease of use.

3.7. Fill out and attach price tags.

3.8. Count checks (money) and hand them over in the prescribed manner.

3.9. Advise customers about properties and flavors certain types goods.

3.10. Offer customers new, interchangeable products and related products.

3.11. Study customer demand.

3.12. Arranging countertop and in-store display cases and monitoring their condition.

3.13. Participate in the receipt of goods, including from the warehouse, determine their quality by organoleptic characteristics.

3.14. Notify the administration of the receipt of goods that do not correspond to the labeling (invoice list).

3.15. Make requests for the repair of commercial and technological equipment.

3.16. Participate in the preparation of commodity reports, certificates for marriage, shortage, re-grading of goods and acceptance certificates for the transfer of material values.

3.17. Participate in inventory taking.

3.18. Resolve disputes with customers in the absence of administration representatives.

IV. Rights

The seller of food products has the right:

4.1. Get acquainted with the draft decisions of the management of the enterprise relating to its activities.

4.2. Submit proposals for improvement of the work related to the responsibilities provided for in this instruction for consideration by the management.

4.3. Receive from the heads of structural divisions, specialists information and documents on issues within its competence.

4.4. Require the management of the enterprise to assist in the performance of their duties and rights.

4.5. [Enter as required].

V. Responsibility

The food seller is responsible for:

5.1. For failure to perform (improper performance) of their official duties provided for by this job description - within the limits determined by the labor legislation of the Russian Federation.

5.2. For offenses committed in the course of carrying out their activities - within the limits determined by the administrative, criminal and civil legislation of the Russian Federation.

5.3. For causing material damage - within the limits determined by the labor, criminal and civil legislation of the Russian Federation.

The job description was developed in accordance with [name, number and date of the document].

Head of structural unit

[initials, last name]

[signature]

[day month Year]

Agreed:

Head of the legal department

[initials, last name]

[signature]

[day month Year]

Familiarized with the instructions:

[initials, last name]

[signature]

[day month Year]

> Download free job description of the seller of food products 2018 | Form, form

Download free job description of the seller of food products 2018 | Form, form

The field of activity of the company is… Full description, Moscow, Lermontovsky prospect - hh: 3 days ago Sales Representative from 25 000 rub. up to 100,000 rubles, Full-time, from 1 to 3 years Sales representative (beer, soda, drinks, juices) A ​​dynamically and successfully developing Company will be glad to see an executive,… Full description Nevsky Bereg, Moscow, Altufyevo - hh: 17 hours ago Sales representative (beer) from 30 000 rub. up to 100,000 rubles Job Responsibilities: Distribution and sales in the on-trade channel (HoReCa), Merchandising, Expansion of the client base, Control of receivables, Promotion of products… Full description Nevsky Bereg, Moscow - superjob.ru: 16 hours ago Sales representative with a private car (beer, drinks, water, juices) from 45,000 rubles. up to 100,000 rubles

Advantages and disadvantages of working as a sales representative good opportunities to increase income levels. In addition to the basic salary, it is quite possible to earn another 30–80% of its amount.

Another advantage is quite real career prospects.

Profession sales representative

It is also worth noting that a variety of the sales representative profession is the position of a manager in the HoReCa sector, he is engaged in the promotion of goods in hotels, restaurants and casinos, etc. Education required to work as a sales representative Although the sales representative is responsible for receiving payments from points retail network, however, in the hierarchy of sales professionals, the sales representative occupies one of the lowest levels, so the level of education of applicants does not play an important role.

A candidate can become successful both with a secondary special and with an incomplete higher education. The exception is applicants for the position of a sales representative in the field of HoReCa, where the presence of a university diploma is usually prerequisite when applying for a job.

Work as sales representatives of beer in Moscow

• accepts orders for the company's products;
• searches for new clients;
• is engaged in increasing the range of sales;
• carries out financial control in the field of customer service.

The job description is not a mandatory document, but it is extremely useful and therefore used more and more often. The structure of the job description The duties of any employee are fixed in his job description.

1. General provisions. Here is fixed general description positions, requirements for the candidate, as well as the place of the employee in the structure of the company.
2. Responsibilities assigned to the employee.
3. The rights he has.
4. Employee responsibility.

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• advising clients on products or services;
• work with the existing client base;
• search for new customers (presentation of goods or services, conclusion of contracts);
• keeping records of work performed.

Sometimes the functions of a sales representative may include:

Sales Representative Resume Sample Resume Sample.

Sales representative job description

Home / reference Information/ Job descriptions / 1. General provisions. 1. The sales representative belongs to the category of specialists of the company, is accepted and dismissed by the Employer.
2. The main task of the sales representative is to organize sales in the assigned territory. 3. The sales representative reports directly to the head of the sales department.
4. The sales representative collects orders from customers and maintains direct contact with them. 5. Persons with higher education and work experience in trade organization at least one year.

6. A sales representative must have the following skills: - the basics of sales; - the basics of communication; - the organization of the workflow. 2. Functions. 1. Organization of sales in the assigned area.
2. Control over the execution of the trade and credit policy of the Employer. 3.

If he did not recognize the one-day firm in time, which disappeared along with the shipped products, then the company will recover the shortage from him. Therefore, before concluding a supply agreement, he should learn as much as possible about a potential client: how long he has been working on the market, how solvent he is, and so on.

In addition, such a specialist is obliged to monitor how the company's products are sold on his site (any store records these indicators). Based on the data received, he draws conclusions about how much goods, where and when to deliver. His responsibilities also include preparing weekly and monthly reports to management on the work done.

What are the responsibilities of a draft beer sales representative

The purpose of such negotiations is to obtain new purchase orders, as well as to control how the remaining goods already delivered are used.

• Demonstration of the maximum range of products offered by the company.
• Controlling the dispatch of orders to retail outlets.
• Customer debt tracking.
• If necessary - cash collection for payments for goods already delivered or for prepayment.
• Tracking claims and reclamations for goods delivered to customers.
• Monitoring compliance with contracts with clients.
• Looking for new clients.
• Advising customers on quality, assortment and consumer properties of goods.
• Tracking information about the state of the market in the area of ​​its responsibility.
• Control over the conduct of promotions, tastings and other events aimed at promoting the product.

The sales representative belongs to the category of the company's specialists, is accepted and dismissed by the Employer.2. Attention The main task of the sales representative is to organize sales in the assigned territory. 3.

The sales representative reports directly to the head of the sales department. 4. Important The sales representative collects orders from customers and maintains direct contact with them.

5. Persons with higher education and work experience in a trade organization for at least one year are accepted for the position of a sales representative. 6. A sales representative must have the following skills: - the basics of sales; - the basics of communication; - the organization of the workflow.
2. Functions. 1. Organization of sales in the assigned area. 2. Control over the execution of the trade and credit policy of the Employer. 3.

Most employers believe that a sales representative is a profession for the young and energetic, so they put forward age limits - from 20 to 30-35 years. The size wages sales representative The salary of a sales representative consists of salary and percentage of sales and depends on several factors: retail outlets; - the number of commodity items of the customer; - sales representative qualifications; - provided resource opportunities for work (car, communications, advertising support, a special fund for promotions and presentations).

The "fork" of salaries of a sales representative varies: in the regions from $300-400 to $1000-1200, and in Moscow from $500 to $2500.
Sales representative - an employee who represents, promotes and sells a certain group of company products. What does a sales representative do? He travels to retail outlets, offers goods, negotiates, concludes sales deals, and also visits stores where his company's products are already available, and monitors whether the product is selling well. Sometimes performs some functions of a merchandiser. After several years successful work sales representative or sales manager can move up the career ladder and become a business development manager or commercial director. Places of work The position of a sales representative is in demand in almost all companies involved in the sale of products or services.

Responsibilities of a sales representative the main task sales representative - to do everything necessary so that stores (kiosks, supermarkets) agree to sell the products of the company he represents. By "everything you need" usually means the following actions: - build relationships with managers outlets; - skillfully present information about the company and its products; - convince customers that this particular product is needed by the consumer; - conclude a deal, sign a contract for the supply of products. The sales representative is obliged to monitor the timely delivery of goods to the store, must explain to sellers how to arrange it correctly for best sale, "punch" the most advantageous place for the goods and control that it is immediately put on the trading floor and it is not stale in the warehouse, as well as recommending a selling price.

The seller's job description is the main document regulating the employee's labor activity. If the instruction is not detailed enough, the work of the seller may not meet the expectations of the employer, therefore, it is necessary to approach its preparation with the utmost care.

How to compose: general provisions

In the first (introductory) section of the job (working) instruction of the seller, it is written:

• to which category of workers he belongs (to the category of workers);
• who appoints and dismisses the employee from office (by order of the director);
• to whom the seller directly reports (manager / director);
• what official the duties and responsibilities of the seller are transferred during his absence from work (workplace).

The seller must be guided in his activities by:

• the laws of the country;
• The charter of the company and the normative documents established in it;
• internal labor regulations;
• instructions and orders of the manager/director;
• job description.

To ensure quality and efficiency, the seller needs to know:

• rules of communication with visitors to the trading floor;
• requirements for re-registration;
• product characteristics;
• orders for inventory accounting;
• provisions of labor protection norms and safety regulations.

Job responsibilities: what the seller is entitled to and his responsibility

A separate paragraph describes the labor functions of the seller. As a rule, this is:

• customer service, including advising, demonstration, costing, clearance, packaging and issuance of the purchase;
• timely replenishment of stocks;
• preparation of goods for sale, including checking the conformity of names, assortment, quantity, correctness of labeling, integrity of packaging;
• preparation of the workplace, including checking the serviceability of equipment, tools and inventory;
• receipt of packaging material and its preparation for further use;
• placement of goods by groups, grades and types, taking into account the relevant requirements;
• filling and placement of price tags;
• counting cash, registration of their turnover and delivery in the prescribed manner;
• informing buyers about the characteristics, quality and features of the operation of goods;
• study of objections, arguments and comments of visitors to the trading floor;
• window dressing in accordance with established standards;
• participation in the receipt of goods, conducting an inventory, compiling commodity reports and resolving disputes with visitors during the absence of representatives of the administration;
• informing the immediate management about the product that does not correspond to the accompanying documentation and labeling;
• placement of applications for the replacement and repair of commercial inventory and equipment.

In addition to obligations, the seller also has rights, including:

• obtaining information about the draft decisions of the management regarding its work activities;
• putting forward for consideration by the management proposals for improving work and rationalizing labor operations, as well as requirements for the creation of normal conditions for the performance of their own duties and rights;
• making independent decisions within their own competence;
• placing requests and obtaining information necessary for the performance of their direct duties;
• drawing the attention of management to the need to eliminate shortcomings in the company's activities;
• obtaining all the necessary documentation, inventory and uniforms to perform the assigned tasks;
• refusal to perform functional duties without ensuring appropriate security measures and working conditions.

The seller should also be responsible for:

• improper performance of official duties;
• causing material harm to the company, its employees, contractors or customers;
• non-compliance with the deadlines for performing work operations;
• providing employees of the company or its customers with false information about the goods;
• failure to comply with the provisions of approved instructions, orders, orders;
• disclosure of personal and confidential information;
• violation of the requirements of discipline, fire protection rules, labor regulations or safety regulations.

In the section on working conditions, you should specify their definition:

• labor legislation of the Russian Federation;
• instructions and orders of the company's management;
• safety rules and labor regulations of the organization;
• requirements of sanitary and hygienic standards.

seller job description templates

Scroll labor functions the seller may vary depending on the place of his work, so below we have placed several ready-made job descriptions suitable for various situations.

trade company seller

1. GENERAL PROVISIONS

1.1. This job description defines the functional duties, rights and responsibilities of the seller "___________" (hereinafter referred to as the "organization").

1.2. The seller is appointed to the position and dismissed from the position in accordance with the procedure established by the current labor legislation by order of the head of the organization.

1.3. The seller reports directly to __________________.

1.4. A person who has a higher or secondary vocational education without presenting requirements for work experience or primary vocational education and work experience in the specialty for at least 2 years is appointed to the position of the seller.

1.5. The seller must be able to use a cash register in his work.

1.6. The seller must have computer skills at the level of a confident user, including the ability to use computer programs for accounting for goods.

1.7. The seller must know:

- resolutions, orders, orders, other governing and regulatory documents relating to the work of a trade enterprise;

- Commodity science, standards and specifications for goods, their main properties, quality characteristics;

— conditions of storage of goods;

— the management structure, the rights and obligations of employees and the mode of their work;

— rules and methods of organizing customer service;

- the order of registration of premises and showcases;

— foundations of aesthetics and social psychology;

— labor legislation;

- internal labor regulations;

— rules and norms of labor protection;

- safety regulations, industrial sanitation and hygiene, fire safety, civil defense.

1.8. The seller must have good communication skills, must be energetic and positive.

2. FUNCTIONAL RESPONSIBILITIES

2.1.1. Ensures the uninterrupted operation of the commodity section, stays at his workplace during the entire working time and can leave his workplace only if he is replaced by another seller with the consent of the Section Head (Deputy Section Head).

2.1.2. Carries out preventive and courteous customer service, creates the necessary conditions for them to select and familiarize them with the goods they are interested in, controls the absence of violations of trade rules, takes measures to ensure the absence of queues.

2.1.3. Performs a complete pre-sale preparation of goods (checking the name, quantity, completeness, grade, price, marking compliance, unpacking, visual inspection, etc.).

2.1.4. Informs his immediate supervisor, and, if necessary, the management of the organization, about cases of detection of goods that do not meet the requirements of pre-sale preparation.

2.1.5. Places and lays out goods by groups, types, taking into account the commodity neighborhood, frequency of demand, ease of use.

2.1.6. Offers and displays products to customers; provides buyers with assistance in choosing goods, advises buyers on the purpose, properties, quality of goods, on the rules for caring for goods, on prices, on the offer of interchangeable goods, new and related products; calculates the purchase price, issues a check, issues a passport (other document) for a product that has a warranty period; carries out the packaging of the purchase, issuance or transfer of the purchase for control; makes an exchange of goods.

2.1.7. Controls the availability of goods in the trading section, checks the quality, expiration dates of goods, checks the presence and compliance of markings, price tags on goods.

2.1.8. Controls the safety of goods, commercial equipment and other material assets.

2.1.9. Takes measures to prevent and eliminate conflict situations.

2.1.10. Informs the management about the existing shortcomings in customer service, the measures taken to eliminate them.

2.1.11. Maintains an atmosphere of goodwill in the workplace, sets a personal example in customer service. The seller must be patient, attentive, polite when choosing and inspecting goods by buyers. When handing over the purchase to the buyer, you should thank him.

2.1.12. Ensures cleanliness and order in the workplace, in the commodity section, as well as in the trading floor as a whole.

2.1.13. Complies with labor and production discipline, rules and regulations of labor protection, industrial sanitation and hygiene requirements, fire safety, civil defense requirements.

2.1.14. Executes orders and orders of the immediate supervisor and management of the organization.

2.1.15. Is at the workplace in uniform work clothes must have a neat appearance.

3.1. The seller has the right:

3.1.1. Require the management of the organization to assist in the performance of their duties.

3.1.2. Improve your skills.

3.1.3. Get acquainted with the draft decisions of the organization's management regarding its activities.

3.1.4. Submit proposals on the issues of their activities for consideration by their immediate supervisor.

3.1.5. Receive from employees of the organization the information necessary for the implementation of their activities.

4.1. The seller is responsible for:

4.1.1. For failure to perform or improper performance of their duties under this job description - in accordance with applicable labor laws.

4.1.2. For offenses committed during the period of its activities - in accordance with the current civil, administrative and criminal legislation.

4.1.3. For causing material damage - in accordance with applicable law.

4.1.4. For violation of the internal labor regulations, fire safety and safety regulations established in the organization.

5. WORKING CONDITIONS

5.1. The seller's working hours are determined in accordance with the internal labor regulations established by the organization.